Temporary Social Service Assistant

ABOUT THE POSITION

Applications will be reviewed on Monday, October 6, 2025.

The County of Riverside’s Temporary Assignment Program seeks a Temporary Social Services Assistant to support the Department of Public Social Services for multiple locations throughout Riverside County.

• IHSS - Public Authority Admin; Moreno Valley, California

• Dept. of Public Social Services - APS/IHSS; Moreno Valley, California

• Dept. of Public Social Services - APS/IHSS; Indio, California

• Dept. of Public Social Services - ADS/IHSS; Multiple locations available throughout Riverside County

EXAMPLES OF ESSENTIAL DUTIES

• Make home visits to assess client family environment, including, but not limited to, determining potential or imminent risk to the health and safety of clients and/or youth residing in the household on previously assessed cases by social workers; provide assistance, answer questions, gather data from interviews with clients, physicians, public or private agencies, and/or other appropriate sources.
• Review case records to formulate basic service plans or participates with professional staff in the formulation of service plans; assist in the delivery of social service plans (e.g., resource referrals and training in work skills and parenting), and other case management related duties.
• Assist or complete on behalf of clients application forms for County program participation and/or in obtaining needed services (e.g., medical care, CalFresh, vouchers, restraining orders); advocate for clients in securing services, provide encouragement and support to clients in attaining, preserving, and following through on services.
• Assist clients in recognizing and correcting home, family, and social conditions contributing to problems; instruct clients on appropriate methods of home management, basic health, and nutrition needs; provide supportive counseling to clients.
• Assist clients in developing appropriate parenting skills, job skills and daily living skills; assist clients to resolve training barriers; teach age-appropriate responses to youth; support client's efforts in dealing with youth, including those with medical and/or emotional problems; interact with clients to gather data on progress in learning and performing basic skills.
• Act as liaison between professional staff and clients through clarifying instructions and providing information on basic social services, County programs, and available community resources; act as liaison between County departments and agencies, organizations, community groups and individuals.
• Assist clients in arranging for transportation to obtain County services and/or attend required service appointments, etc. (e.g., mandated Court ordered services, including but not limited to, drug testing, medical, therapy), transport clients and/or youth in accordance with all California safety regulations, including the use of age-appropriate mandated safety equipment and managing assistive equipment (e.g., wheelchair, walker) for elderly or disabled clients; assist social worker in the placement of clients who are unable to care for themselves in an appropriate care or treatment facility.
• Supervise and support youth while awaiting placement; gather and inventory belongings, including medications and deliver during placement transitions; supervise youth during visitation with parents, siblings, family members, court hearings, therapy appointments, etc., in accordance with safety regulations protecting the youth, social services workers, and members of the public; document and provide feedback on the quality of the visitation.
• Write reports on client statuses, searches conducted on locating missing/absent parents/guardians for custody proceedings, and other case management related reports; prepare correspondences under the review of professional staff; maintain current electronic records of client visitation, client statuses, and other tracking and/or documentation as required in the centralized database; acts as an interpreter for non-English speaking clients when applicable.

MINIMUM QUALIFICATIONS

SUPPLEMENTAL INFORMATION

For questions regarding this recruitment please contact Carolina Pichardo at Cpichardo@rivco.org.

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APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.