Temporary Technical Records Specialist 1 - ITD

State of Idaho
Idaho Transportation Department

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Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation? At the Idaho Transportation Department (ITD), every employee is critical to the mission, and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

The Idaho Transportation Department is hiring a Temporary Technical Records Specialist 1 to join our Workforce Development team. This position can be based out of any district in the state of Idaho. Preference will be given to those in District 4 Shoshone, ID area. This incumbent will provide a wide variety of secretarial support functions, including accounts receivable/payable data entry, filing, scanning, and other duties as assigned. This incumbent will also be the liaison between management, other organizational units, and external and internal customers.

EXAMPLE OF DUTIES

• Perform accounts receivable and payable tasks
• Prepare all district correspondence, including letters, mail merges, labels and stuffing of envelopes
• Reviews and processes documents
• Maintains a manual or computerized records system; and performs related work
• Gather information, make decisions, resolve problems, and respond to inquiries
• Utilizes independent judgment and discretion as to the methods, policies, and procedures used to complete assignments
• Conduct involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information
• Performs specialized support work that involves an extensive in-depth knowledge of the program
• Review, evaluate, approve, and processes records and/or documents
• Provides excellent customer service to external and internal customers
• Schedule and coordinate travel arrangements for Workforce Dev employees
• Transport packages/ supplies from the Supply department
• Other duties as assigned
• enter data into various computer systems

Desired Qualifications

• 1-2 Years of Customer Service
• Good knowledge or practical experience using Microsoft and other office software
• Strong interpersonal skills
• Work in an environment with multiple conflicting demands and frequent interruptions
• Communicate effectively and tactfully with co-workers and diverse external customers, some of whom may be irate or under stress
• Prioritize work and meet deadlines
• Establish and maintain effective working relationships with others
• Maintain a predictable and reliable level of attendance
• Ability to lift 50 lbs. with or without reasonable accommodation. Ex: paper boxes

To learn more about the department, please visit the ITD website. Make a difference in your community and in the lives of the citizens of Idaho! Contact an ITD Recruiter at: careers@itd.idaho.gov or call 208-334-8664.

The Idaho Transportation Department does not sponsor work visas.

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov .

Preference may be given to veterans who qualify under state and federal laws and regulations.