Terminal Facilities Maintenance Manager

The Terminal Facilities Maintenance Manager performs technical management of the network wide Facilities for Terminals related Maintenance Services Contracts.

Roles and Responsibility

• Perform the day-to-day technical management of the Terminals Facilities related Maintenance Services and support the Contract Manager in commercial / legal disputes.
• Ensures a standard approach to safe working conditions and practices so as to ensure a safe working environment for all Employees and Contractors across the UAE wide Etihad Rail Network.
• Performs regular visits to the Terminals across the Etihad Rail Network to verify the quality of the work, status of the assets and standardizations of processes.
• Participates on the monthly meetings with the Service Provider Maintenance Managers and facilities Management Supervisors across the several regions / Maintenance Centres and drives Service Delivery excellence.
• Review of fault reports and identifies systematic (network wide) technical issues and drive the timely resolution of these by the Maintenance Service Provider and Supervisors.
• Approves the Facilities Management related Invoices and ensures that all SAP accounting tasks (SES, CRO, etc.) are performed in order to ensure timely settlement of such invoices.
• Manages all related Facilities Procurement requests, including PR creation and supporting documentation collection as well as follow up of all Signalling related procurement activities up to Service / Goods delivery.
• Support the Terminals Director in the creation / preparation of the yearly Operational Budget.
• Follows up on corrective actions and ensures that lessons learnt are cascaded to the whole Rail Network teams.
• Creates, reviews and updates all Facilities related Procedures, Instructions, Forms in accordance with the strategy set by the Terminals Director, and Business goals.
• Reviews all Service Provider’s Maintenance Manuals and processes to ensure compliance with the Contractual dispositions and Etihad Rail DB Policies and Procedures.
• Ensures that his team and related sub-contractors comply Competence Management requirements to perform their duties.
• Manages the Facilities Management teams (and Facilities Sub-Contractors) to ensure that they are in-line with Operational and Safety objectives and plans.
• Reviews and endorses the Maintenance Service Provider Yearly Asset Maintenance Condition Report, where applicable.
• Prepares and participates in Business Continuation Exercises as Subject Matter Expert
• Participates in internal or external audit as Subject Matter Expert.
• Undertakes tasks and duties as directed by management and Terminals Director;

Academic Qualifications:

• University degree in Electrical, Mechanical or Civil Engineering (or equivalent) and 10 years’ applicable experience;

1. or

• High School Diploma and 15 years of applicable experience;

Professional Qualifications:

• Full driving license or ability to convert it to UAE License
• Knowledge of Terminals within railway environment
• Knowledge of UAE Fire Code and Electrical Wiring Regulations, ESTIDAMA, ASHRAE and NFPA Standards
• Recognized training qualification within Facilities Management
• Knowledge of SAP Maintenance module
• Knowledge of auditing techniques
• Recognized competence assessor qualification
• Contract Management principles knowledge

Experience:

• Proven experience with Facilities Management and Depot Equipment Systems
• Proven experience with fault and root cause analysis
• 8 years’ relevant experience on Facilities Management
• 5 years’ relevant experience in a Heavy Rail Environment in the Middle East
• User experience with SAP
• Contract Management Experience

Other Skills:

• Native or Competent English level (IELTS overall band 6 or equivalent)
• Physically fit to perform inspections in high heat environment
• Ability to Manage multi-cultural and multi-disciplinary teams
• Good planning skills
• MS Office skills
• Report Writing skills
• Analytical skills for problem solving

Good communication and interpersonal skills and a proven ability to motivate and direct employees