Terminal Operator – Truck Operations

he Terminal Operator is responsible for executing and coordinating the loading and offloading of containers from trucks within the terminal/depot. The role ensures efficient turnaround of trucks, accurate handling of containers, and strict compliance with safety and operational procedures.

Key Responsibilities

1. Truck Loading & Offloading

• Coordinate and supervise the loading and offloading of containers from trucks.
• Ensure correct container is loaded/unloaded as per job instructions and documentation.
• Guide equipment operators (reach stacker, forklift, terminal tractor) during lifting activities.
• Ensure safe positioning and securing of containers on trucks.

2. Gate & Truck Flow Coordination

• Manage truck movement within the terminal to avoid congestion and delays.
• Direct drivers to designated loading/offloading bays.
• Coordinate queue management to ensure fast turnaround time.
• Liaise with gate team for smooth entry and exit operations.

3. Documentation & Verification

• Verify container numbers, seal numbers, and documentation before loading/offloading.
• Ensure correct matching between truck, container, and system instructions.
• Report discrepancies immediately to operations team.

4. Container Condition Check

• Conduct visual inspection of containers before loading/unloading.
• Identify and report damages such as dents, corrosion, or structural issues.
• Ensure containers are safe for transport.

5. Yard Coordination

• Coordinate with yard team to ensure containers are available and positioned for truck operations.
• Confirm container location in system before truck arrival.
• Support smooth handover between yard and truck operations.

6. Equipment & Safety Monitoring

• Ensure all lifting operations are performed safely according to SOPs.
• Maintain safe distance and proper signaling during loading/offloading.

7. Reporting & Records

• Record all truck loading/offloading activities in the system.
• Maintain logs of container movements and truck turnaround.

Qualifications

• Diploma or relevant technical qualification (preferred).
• 1–3 years experience in container terminal, depot, or logistics operations.

Required Skills

• Strong knowledge of container handling and truck operations
• Ability to coordinate with drivers and equipment operators
• Attention to detail (container numbers, documentation)
• Knowledge of yard layout and terminal flow
• Basic system/ERP usage

Key Competencies

• Safety awareness
• Operational accuracy
• Time management (truck turnaround focus)
• Communication and coordination
• Problem-solving under pressure