Territory Manager

Job Summary
To meet sales benchmarks and improve the market share of allocated products by maintaining strong relationships with targeted customers.

Principal Duties

• Achieve annual and quarterly benchmarks for assigned products in the allocated territory.
• Stay updated on product knowledge and competitor activities.
• Identify new customers and develop potential business outlets.
• Implement product promotional strategies effectively.
• Adhere to and implement SFA Best Practices.
• Follow prescribed administrative procedures related to daily work, including daily synchronization of call reports and interoffice correspondence.
• Visit all clients, chemists, and institutions to generate sales and monitor demand.
• Handle client complaints and queries efficiently and effectively.
• Obtain regular market feedback on own and competitor products and communicate it to the Manager/Head Office.
• Ensure availability of company products at trade and institutional levels.
• Ensure inclusion of products in institutional purchase lists and secure orders.
• Participate in weekly/fortnightly meetings, sales promotion meetings, cycle meetings, revitalization meetings, and any other meetings called by the Manager/Head Office/Management.
• Demonstrate the ability to interact and cooperate with all company employees.
• Build trust, value others, foster innovation and creativity, and demonstrate high integrity.
• Use promotional samples and other resources judiciously.
• Participate in performance assessments, discuss identified areas for improvement, and develop action plans in consensus with the District Sales Manager.
• Ensure compliance with and adherence to company policies and the Code of Business Conduct.
• Develop and maintain professional relationships with targeted doctors, KOLs, hospital administration, pharmacists, and paramedics.
• Assist the RSM in conducting product presentations and speaker programs.
• Increase market share of assigned products using IMS sales analyzer.
• Maximize business from dispensing doctors/GPs.
• Communicate AER (Adverse Event Report) to the Medical Department within the stipulated period.
• Display good manners, etiquette, and professionalism during the job.
• Arrange and conduct product presentations and participate in seminars/symposia as required.
• Report all spontaneous adverse events related to Abbott products within timelines.
• Complete on-the-job induction training with yearly refresher courses for Pharmacovigilance.
• Liaise with the Affiliate Safety Representative (ASR), backup ASR, or the reporter if required during the follow-up process.
• Perform any other tasks assigned by seniors.

Knowledge & Experience

• Graduate, preferably with a medical/science background.
• Fresh or 1–2 years of relevant experience.

Minimum Qualifications

• Graduate or equivalent.