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Test Manager (AI & Enterprise Systems)

TEST MANAGER (8+ Years)

Role Summary

The Test Manager provides QA leadership and governance for AI-enabled enterprise systems, ensuring strong automation practices, consistent AI testing standards, quality delivery, and cross team coordination across all solutions.

Key Responsibilities

  • Define and establish QA governance and automation strategy for enterprise-grade AI and digital solutions, including Agentic AI, multi-agent orchestration platforms, microservices, UI, and ERP integrations
  • Set AI testing standards, validation frameworks, and approval guidelines across all AI agent categories
  • Govern end-to-end testing execution across complex enterprise technology stacks
  • Define and enforce AI specific testing frameworks, covering ex : Prompt safety, prompt drift, hallucination detection , Bias, fairness, compliance checks
  • Oversee voice and conversational AI testing, ensuring Speech-to-text (STT) quality and accuracy ,Sentiment analysis reliability ,Intent classification
  • Own QA metrics, capacity planning, and upskilling
  • Collaborate with Product, Architecture, and Compliance teams

Requirements

Required Skills (Must Have)

  • Experience leading automation-heavy QA teams
  • Strong understanding of Java/Python-based automation frameworks
  • Selenium ecosystem and CI/CD governance
  • Hands-on exposure to AI testing tools (e.g., Testsigma, Testim ) for evaluation and governance
  • Minimum of 2-3 years of hands on experience with GenAI and Agentic AI solutions across production, client facing, or enterprise systems, including ownership of quality oversight and governance

Good to Have

  • Good ERP / Accounts Payable knowledge (e.g., Oracle ERP, SAP)
  • ISTQB certification

Job Special Requirements

Fluency in English is a must.

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