Therapy Technician

The SpOT Clinic - Where Passion Meets Purpose

Therapy Technician/Patient Care Coordinator

Madison, AL | Full-time, Monday-Friday

At The SpOT Clinic, we believe exceptional care starts with people who feel supported, respected, and proud of where they work. We’re looking for a dependable, compassionate team member to join our Madison clinic in a full-time role supporting both pediatric therapy services and occasional front office operations.

This position will primarily function as a Therapy Technician while also being trained as a Patient Care Coordinator (front desk receptionist) to provide coverage during vacations, illnesses, and other scheduling needs.

About the Role

Therapy Technician Responsibilities

• Assist licensed therapists during pediatric therapy sessions
• Prepare treatment areas and therapy materials
• Escort and support patients and families throughout visits
• Encourage and assist children during therapy activities
• Support therapists with activities, paperwork, copies, and clinic needs

Front Desk/Patient Care Coordinator Support

• Greet patients and families with warmth and professionalism
• Assist with patient check-in and check-out
• Answer and direct phone calls
• Schedule and coordinate appointments as needed
• Collect co-pays and patient balances
• Support smooth, organized daily clinic operations

Clinic Cleaning & Organization

• Maintain a clean, safe, and child-friendly environment
• Complete daily and weekly cleaning duties, including therapy rooms, gym areas, lobby, bathrooms, and common spaces

Who We're Looking For

• Genuine interest in working with children and families
• Strong interpersonal and communication skills
• Organized, dependable, and team-oriented
• Comfortable multitasking in a fast-paced environment
• Ability to work independently and follow established procedures
• Basic computer proficiency

Education & Experience

• High school diploma or GED required
• Experience in a medical office, therapy setting, childcare, or customer service role is a plus, but not required

Why Work at The SpOT Clinic?

• Supportive, collaborative team culture
• Leadership that values professionalism, kindness, and balance
• Meaningful work that directly supports children and families
• Opportunities to learn and grow within a pediatric healthcare environment

Benefits & Perks

• Partially company-paid medical insurance (BCBS)
• Supplemental insurance options (dental, vision, accident, life, disability, critical illness)
• Flexible Spending Account (FSA)
• 401(k) with employer match
• Paid Time Off (PTO) and Unpaid Time Off (UTO)
• Up to 64 paid holiday hours annually
• Holiday closure between Christmas and New Year’s
• Uniform allowance
• And more!

If you’re looking for a workplace where your work is valued, your team supports you, and what you do truly matters, we’d love to hear from you.

Apply today and join a clinic that makes a difference—for children, families, and employees alike.