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Title Service Representative

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ABOUT US

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.


ABOUT THE TEAM

As a global company, our corporate teams support billions of dollars in equipment sales every year.


In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.



Every day your work will make a difference in the way we run our business and the in the way customers interact with us.

JOB DESCRIPTION

IAA, an RB Global, Inc. company is seeking a Title Service Representative to join our team in Clayton, NC. In this role, you will perform document management within customer timelines and provide clerical support to title specialists. Accurate and timely handling and scanning of incoming and outgoing mail, filing, data entry, and transmittal creation are critical duties to support title center metrics and success.

RESPONSIBILITIES

  • Provide a variety of support services in a title center office environment
  • Process orders and assignments, including logging and tracking of mail
  • Open incoming mail and prepare packages
  • Send keys and documents to branches and providers, document file notes, and create
  • transmittals
  • Scan and enter documents and data into computer system same day received.
  • File and pull documents in correct numerical order
  • Set up new records and maintain existing records. Match records by comparing data points
  • Communicate through email and system notes
  • Follow well-established procedures and under the close direction of the supervisor
  • Open to learning automobile titling
  • Help with other office functions as needed

QUALIFICATIONS

  • Ability to function well as part of a team
  • Basic computer skills
  • Attention to detail, especially with numbers
  • Time managing skills
  • Positive attitude
  • Ability to work unattended

    Job Identification
    7009
    Posting Date
    11/19/2025, 11:12 AM
    Locations
    60 Sadisco Road, Clayton, NC, 27520, US
    (On-site)
    Degree Level
    No Formal Education
    Job Schedule
    Full time
    Minimum Salary
    17.00
    Maximum Salary
    0

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