TMS Technician - Outpatient

At Anew Era TMS & Psychiatry, our team of dedicated psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists offers customized, comprehensive care designed around your needs. We providea range of options, including in-person and online therapy, medication management, and advanced interventional treatments like transcranial magnetic stimulation (TMS) therapy, ketamine, and esketamine—all delivered in a safe and compassionate environment. With access to most commercial insurance plans, we make quality mental health care more accessible, helping you uncover the right path to wellness.

Position Summary:
This position offers an opportunity to provide excellent patient care and customer service with a breakthrough treatment modality for the treatment of depression. As a TMS Technician you will administer in-office therapeutic treatments under the direction of a treating physician. In addition to managing clinical services, you will interact regularly with patients with a focus on customer service and administrative support. Looking for a candidate with great interpersonal skills, empathy, and a team player.

Essential Job Functions:

• Collaborate with providers, admissions, and practice administrator to assure patient scheduling and care delivery is completed timely and effectively
• Address any patient’s medical conditions or symptoms
• Responsible for operating a medical/mechanical device
• Support office with daily operations of the facility to include knowledge of all aspects of behavioral health services
• Check in or check-out patients, verifies demographics with each clinic visit
• Verify/collect payments for all patient check-in
• Answers telephones on a timely basis and takes messages/schedules appointments as necessary
• Explain and administer patient treatment procedures
• Utilize patient scheduling software
• Monitor a patient for medical symptoms
• Provide medical intervention in an emergency situation

Knowledge, Education, & Experience:

• HS Diploma Required
• Familiarity with clinical scheduling and insurance principles
• One or more years of related experience in a healthcare setting, preferred

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.