Tow Truck Dispatcher (All Shifts)

Old Town Towing is seeking career minded individuals that are passionate about helping others and enjoy working independently. You will find your position as a dispatcher can lead to a rewarding career at our growing organization.

Essential Functions

- Plus if bilingual

· As a dispatcher, you will communicate between customer, management and drivers

· You will be taking calls from police accounts and organizing trucks and drivers to be on scene within 30 minutes.

· Interact with customers, law enforcement, and fellow employees establishing rapport, building relationships, and trust.

· Utilize computers, radio communications, and mapping systems. (Towbook)

· Complete daily paperwork (i.e., call-logs, cash receipts, etc.)

You will be required to interact with customers or Police officers, collect payments, collaborate with the operation and dispatching team, and perform roadside assistance duties.

Knowledge/Skills/Abilities

• High school diploma or equivalent
• Successfully complete drug screening, MVR, criminal background check
• Experience using electronic devices to update service calls,
• Customer service experience including ability to effectively communicate and understand the need for meeting/exceeding customer expectations.
• Ability to operate vehicles with automatic and/or manual transmissions
• Must have reliable transportation

At Old Town Towing, we are joined in a common goal: Helping people. We are working to transform the towing industry through technological innovation and treating people with the honesty and integrity that they deserve.

Important Note

• The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited too, the above requirements.

Job Type: Part-time

Pay: From $18.50 per hour

Work Location: In person