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Towing Dispatcher

🚨 Senior Towing Dispatcher

Towbook & Samsara Experience Required

Full-Time | Hourly | Non-Exempt


We’re hiring an experienced towing / roadside dispatcher who already knows how to work in a Towbook + Samsara environment.


This is not an entry-level dispatch role.


If you’ve worked live boards, managed active fleets, and dispatched under pressure — we want to talk.


No Towbook (or similar towing dispatch software) experience = not a fit.


What You’ll Do

  • Run live dispatch operations in Towbook
  • Dispatch drivers and techs based on priority and proximity
  • Monitor fleet movement in Samsara
  • Handle law enforcement and emergency tow calls
  • Manage high call volume with speed and accuracy
  • Send payment links and confirm pricing before dispatch
  • Maintain clear, complete job notes and records

This is real-time operations dispatch — not a call center role.

Required Experience

  • Prior towing, roadside, or service dispatch experience
  • Hands-on Towbook or similar towing dispatch software
  • Fleet tracking experience (Samsara or similar GPS)
  • Experience managing multi-call dispatch boards


Work Environment

  • Fast-paced dispatch center
  • 40+ hours per week
  • Nights, weekends, and on-call rotation required
  • Office-based operations role

Employment contingent on background screening consistent with applicable law.

Equal Opportunity Employer.


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