Towing Dispatcher

🚨 Senior Towing Dispatcher

Towbook & Samsara Experience Required

Full-Time | Hourly | Non-Exempt

We’re hiring an experienced towing / roadside dispatcher who already knows how to work in a Towbook + Samsara environment.

This is not an entry-level dispatch role.

If you’ve worked live boards, managed active fleets, and dispatched under pressure — we want to talk.

No Towbook (or similar towing dispatch software) experience = not a fit.

What You’ll Do

• Run live dispatch operations in Towbook
• Dispatch drivers and techs based on priority and proximity
• Monitor fleet movement in Samsara
• Handle law enforcement and emergency tow calls
• Manage high call volume with speed and accuracy
• Send payment links and confirm pricing before dispatch
• Maintain clear, complete job notes and records

This is real-time operations dispatch — not a call center role.

Required Experience

• Prior towing, roadside, or service dispatch experience
• Hands-on Towbook or similar towing dispatch software
• Fleet tracking experience (Samsara or similar GPS)
• Experience managing multi-call dispatch boards

Work Environment

• Fast-paced dispatch center
• 40+ hours per week
• Nights, weekends, and on-call rotation required
• Office-based operations role

Employment contingent on background screening consistent with applicable law.

Equal Opportunity Employer.