Towing Dispatcher Part-Time Weekend / Overnights

Job Summary
Join our dynamic Akiki team as a Part-Time Towing Dispatcher, specializing in weekday and weekend overnight shifts. Your energetic approach will help us deliver prompt, efficient service while maintaining high standards of safety and professionalism. This position offers a fantastic opportunity to develop your skills in transportation management systems and logistics within a fast-paced environment. If you thrive on multitasking, problem-solving, and providing exceptional customer service, we want to hear from you!

Responsibilities:

- Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, but not limited to AAA, city and state police, cash call customers, and account holders

-Enters complete detail of all calls and updates to calls immediately after receipt in dispatch software

-Dispatches towing and hauling calls to drivers in the most efficient and timely manner by matching the proper equipment, personnel, and location

-Provides information to the driver, upon request, to assist in the efficient response to disabled vehicles and customers. This will include, but not limited to, providing directions to the pickup/drop-off locations and assistance in determining cost associated with the call

-Performs start and end-of-day functions for the Towing Department

-Provide assistance and advice, when requested, to other office personnel in a professional and courteous manner

-Is safety conscious at all times and follows all safety policies, procedures, rules, regulations and demonstrates safe practices when performing work assignments

-Attends and participates actively in all office meetings

-Performs other job duties as assigned by the Dispatch Supervisor Job Requirements

-Tow dispatching experience required

-Ability to read maps, knowledge of geographic area served, give clear precise directions

-Able to perform basic math -Strong multi-tasking ability for coordinating location of drivers with pending service calls

-Knowledge of function and capacity of all equipment dispatched

-Strongly skilled in organization and attention to detail

-Ability to answer multi-phone lines in a timely manner and operate fax machines, copiers, calculators and other office equipment

-Excellent customer service skills

-Ability to quickly adapt to change and work under stressful conditions usually brought about by having to meet deadlines or an emergency situation that arises

-Hours: Part time, Thursday, Friday, Saturday and Sunday.

• Thursday: 12 noon - 8:00 PM
• Friday: 12 noon - 8:00 PM
• Saturday: 11:00 PM - 7:00 AM
• Sunday: 11:00 PM – 7:00 AM

Job Type: part-time

Pay: From $20.00 per hour

Benefits:

• 100% Company Paid Vision insurance
• Employee Discount
• Sick Time

Schedule:

• 4 - 8-hour shifts
• Overnight weekend availability

Experience:

• Dispatching Experience: 1 year (Preferred)

Work Location:

• In person

We want to talk to you!

Akiki and Sons Inc.

Job Type: Part-time

Benefits:

• Employee discount
• Paid time off
• Vision insurance

Work Location: In person

Pay: $20.00 per hour

Benefits:

• Employee discount
• Paid time off
• Vision insurance

Work Location: In person