Trade & Customs Manager

WHAT YOU'LL DO

As the Trade & Customs Manager, you will manage the local trade and customs operations, ensuring smooth execution of customs clearance, trade operations, and compliance with local and international regulations.

Key Responsibilities include :

• Strategic & Operational Leadership
• People Management & Team Development
• Financial Planning & Cost Management
• Coordination & Stakeholder Management
• Performance Analysis & Decision Support
• Compliance, Risk & Governance

Please click here for complete role description

WHO YOU'LL WORK WITH

As the Trade & Customs Manager, you will collaborate with DC Manager /Operation managers /DC controllers and Regional Trade and Customs lead and other managers to drive your goals forward.

WHO YOU ARE

We are looking for colleagues with .....

• High level of expertise in operational customs knowledge including customs broker or advisory in a senior Trade/Customs operational role, either internally or externally.
• Deep understanding of trade compliance, customs procedures, and logistics operations, including awareness of local implementing customs rules and regulations.
• High knowledge of operational excellence levels to meet performance levels in relation to custom processes, logistics, and supply chain standards.
• High level of commercial and financial acumen to manage local budgets, control costs, and align performance with global financial targets.
• Ability to collaborate effectively with internal teams, customs brokers, suppliers, and transport service providers to ensure smooth operations.
• Extensive experience in problem-solving and decision-making to address operational challenges and ensure timely resolution of issues.
• Excellent communication skills to lead your team, interact with internal and external stakeholders, and manage external relationship with varying levels of seniority.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
• We are an inclusive company where you are encouraged to be yourself

This is a full-time position, reporting to Regional Sales & Warehouse Operations Manager.

This position is based at the Tal - Bhiwandi, Thane, Maharashtra, India.

Apply by sending in your CV in English as soon as possible, but no later than November 06th, 2025. Due to data policies, we only accept applications through career page.