Trade Support Analyst

Job Description – Trade Support

Job Location
Navi Mumbai - Koparkhairane

Responsibilities
• Oversee preparation, verification, and submission of all export-import documentation (Invoices, Packing Lists, LC documents, BL, COO, etc.).
• Ensure compliance with INCOTERMS, customs, and international trade regulations.
• Manage timely document processing to avoid shipment or payment delays.
• Supervise and mentor the documentation team, ensuring accuracy and efficiency.
• Develop SOPs for documentation processes and implement continuous improvements.
• Conduct training on export-import policies, ERP/CRM use, and compliance.
• Liaise with suppliers, shipping lines, freight forwarders, customs agents, and banks.
• Collaborate with sales, purchase, and finance teams for smooth order-to-cash cycle.
• Coordinate with management for timely updates on shipment schedules and documentation status.
• Maintain updated and accurate data in ERP and Salesforce CRM.
• Ensure supplier compliance, proper approvals, and adherence to legal requirements.
• Prepare and analyze MIS reports for shipments, payments, pending arrivals, and stock reconciliations.
• Manage LC, DA/DP documentation with banks and buyers.
• Track payments, issue debit/credit notes, and handle claims or disputes.
• Support audit requirements with proper documentation and reporting.

Candidate Profile
• Education: MBA – International Business Administration (Mandatory).
• Experience: Minimum 5 years in export-import documentation, with managerial/lead role preferred.
• Strong knowledge of INCOTERMS, export-import laws, customs regulations, and international trade practices.
• Hands-on experience with ERP systems, Salesforce CRM, and MS Office Suite.
• Excellent organizational, analytical, and leadership skills.
• Strong communication and negotiation abilities with global stakeholders.
• Detail-oriented, proactive, and capable of working under pressure.

Job Type: Full-time

Pay: ₹83,333.00 - ₹100,000.00 per month

Work Location: In person