Trading Knowledge & Documentation Lead (Technical Writer)

Dubai • AI Fintech • Full-Time

About the Company

Join a Dubai-based AI-driven fintech shaping the next generation of crypto and FX trading. Our platform empowers traders to automate strategies, leverage proven systems, and manage risk with clarity and confidence. Everything we build is tested in live markets, not just theory — and we’re just getting started.

What you’ll do

• Become a power user of the platform and understand how real traders use it

• Own the knowledge base: concepts, feature explainers, “how it works,” and “read-before-you-use” guides

• Build simple, structured learning paths that take users from beginner to confident strategy builder

• Write clear release notes and in-app help that explain why a feature matters

• Turn insights from product, engineering, and trading educators into sharp documentation

• Use analytics to decide what to create, refine, or retire

• Continuously improve content based on community questions and product updates

In your first 90 days, you might interview trading educators, rebuild the “Getting Started” journey for strategy setup, and ship guides that reduce common support questions.

You Might Be a Good Fit If

• You trade personally (even small scale) or are eager to learn crypto/FX trading properly.

• You enjoy explaining margin, leverage, position sizing, and strategy logic.

• You write clean, precise English and value accuracy.

• You ask smart questions until everything is crystal clear.

• You’re data-driven and use analytics to guide content decisions.

• You like owning a domain and becoming the source of truth for how a product works.

Nice-to-Haves

• Experience with fintech, trading, or data-heavy products.

• Familiarity with analytics tools.

• Basic SQL or similar querying skills.

What’s In It For You?

30 Days Paid Leave — Take time to recharge and explore
Comprehensive Health Insurance — Your well-being matters
Career Growth — Work at the intersection of trading and AI
Collaborative Culture — Join a team shaping the future of fintech