Traffic Coordinator

Job Overview
We are seeking a dynamic and detail-oriented Traffic Coordinator to join our logistics team! Our associates are valued for their quality service, and through their efforts, INHS provides an important function in supply chain services. Your energetic approach will ensure efficient dispatching, accurate data entry, and seamless communication with carriers, drivers, and internal teams. If you thrive in a fast-paced environment and have a passion for logistics coordination, this is your opportunity to make a significant impact!

Responsibilities

• Direct carriers to designated locations based on operating practices and/or directives of the customer
• Work with both internal and external customers to develop a schedule for the delivery of products or resources based on operational needs
• Utilize multi-line phone systems, ensuring clear communication through phone etiquette and professional interaction.
• Timely and professional responses to all customer inquiries and complaints concerning the flow of products or resources
• Prepare and produce reports concerning inbound and/or outbound trailers as requested by the Traffic Manager
• Maintain current and accurate logs and/or records that meet the expectations of the customer’s need for inbound and outbound trailers

Minimum Qualifications

• High school diploma or GED required. Continued education is a plus
• At least one year of customer service experience is preferred with attention to detail
• Ability to communicate clearly and effectively both verbally and in writing
• Excellent organizational skills with the ability to give and receive detailed information
• Excellent communication skills paired with professional phone etiquette for dispatching and customer interactions.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint)
• Knowledge of logistics operations including shipping & receiving, freight handling, fleet management, and warehouse procedures like shipping & receiving.
• Working knowledge of multi-line phone system to include answering and transferring calls
• Ability to work efficiently under pressure in a fast-paced environment while maintaining attention to detail.

Compensation and Benefits

Job Type: Full Time

Schedule: 6:00am-6:00pm, working a 4 on/4 off schedule

Pay: $15.00-$17.00 per hour

• Health insurance: Dental, Medical, Dental, Vision
• Life Insurance
• 401K Retirement plan with employer matching
• Paid time off

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person