Traffic Signal Control System Operator

Key Responsibilities

• Monitor traffic signal operations continuously on a 24/7 rotational shift basis at DITSC.
• Liaise with RTA management, internal departments, and external stakeholders to ensure operational continuity.
• Conduct regular system checks with engineers and technicians, reporting all faults in station and field equipment.
• Observe and manage tram intersections, pedestrian crossings, and surrounding junctions using Siemens Urban Traffic Control (UTC) and CCTV systems.
• Detect, log, and escalate incidents or system faults affecting tram and road network operations.
• Coordinate with RTA s Traffic Management Centre (TMC), Tram Operations Control Centre (OCC), and maintenance teams for timely issue resolution.
• Maintain detailed event logs, incident reports, and service request records using Enterprise Maximo and Tram Maximo systems.
• Follow up on outstanding service requests and verify closure within the approved Service Level Agreements (SLAs).
• Support on-site engineers and technicians in fault diagnosis, data collection, and rectification activities.
• Provide operational guidance and knowledge sharing with RTA operators as required.
• Ensure compliance with all safety and quality management procedures during operations.

Skills Set

• Traffic signal and control system operations
• Urban Traffic Control (UTC) and CCTV monitoring
• Real-time event and fault management
• Enterprise Maximo and Tram Maximo platforms
• Stakeholder coordination and reporting
• Data logging and incident tracking
• Communication in English and Arabic
• Shift-based operational readiness and teamwork

Why Join Us

• Join a global leader in transportation and smart mobility solutions.
• Play a key role in Dubai s Intelligent Traffic Systems network supporting RTA operations.
• Work in a state-of-the-art control environment with advanced technologies.
• Competitive salary, training, and career growth opportunities.