Trainer

Internal Job Title: Annuity Administration - Trainer
Onsite, Location: League City, Texas — Marina One
Reports to: Education & Development Specialist
Position Type: Full-Time, Hourly
Leveling Note: In review of candidate qualifications, another job level may be considered, - Senior Trainer

American National is seeking a Training Specialist to support Annuity Administration. This role is ideal for someone who enjoys helping others learn, can explain complex information in a clear and approachable way, and has a strong foundation in annuity administration, new business, post-issue processes, or both.

As a Training Specialist, you will help new and existing team members build confidence in their roles by facilitating training, creating reference materials, and supporting consistent understanding of systems, procedures, and best practices. The individual selected will support virtual training and full-day classroom-style sessions, production practice, and ongoing learning resources.

What You’ll Do

• Facilitate training for new hires and existing employees across annuity administration functions
• Support training related to new business, post-issue, disbursements, withdrawals, surrenders, and related annuity processes
• Help employees understand and navigate key systems, including PolicyLink, Insight, BPM, and other related tools
• Create, update, and maintain reference documents, job aids, and training resources
• Partner with leaders and team members to reinforce procedures, answer questions, and support continued learning
• Adapt training delivery based on audience needs, learning styles, and department priorities
• Provide guidance, coaching, and feedback in a clear, professional, and supportive manner
• Continue learning across multiple areas of annuity administration to support cross-training needs

What We’re Looking For

• Strong knowledge of annuity administration processes, including new business, post-issue, disbursements, withdrawals, or surrenders
• Confidence using or learning systems such as PolicyLink, Insight, BPM, SharePoint, RPS, SAP, or similar tools
• Ability to communicate clearly in both written and verbal formats
• Comfort speaking in front of groups and facilitating training from beginning to end
• Strong critical thinking, research, and problem-solving skills
• Ability to explain information in different ways based on how others learn
• Adaptability and willingness to learn content outside of your current area of expertise
• Positive, professional approach with the ability to connect with and support others

Preferred Qualifications

• Prior experience training, coaching, mentoring, or serving as a go-to resource for others
• Experience creating or updating training materials, process documents, job aids, or reference guides
• Background in annuity administration, life insurance, financial services, or a service center environment
• Experience supporting both new business and post-issue functions
• Strong attention to detail and ability to provide thoughtful, constructive feedback

Schedule and Work Environment
This position is located onsite in League City, Texas at Marina One. The role generally follows core business hours and does not require regular travel. Training may include full-day sessions, virtual learning, production practice, and ongoing support after formal training concludes.

Additional Information
Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.
This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National.

American National offers a comprehensive benefits package supporting employees’ health, financial security, and well being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are automatically enrolled in a company funded 401(k) plan, receive paid time off and holidays, and work in an inclusive, people first culture that values flexibility, work life balance, professional growth, and a casual dress environment.
American National is a financially strong and stable insurance organization with a legacy of trust and impact dating back to 1905. We’re committed to supporting our employees as they build meaningful careers while helping protect what matters most to our customers and communities. Guided by our core values- Financial Strength, Integrity, Respect, Service, and Teamwork (FIRST)- we foster a collaborative, people centered workplace where individuals are encouraged to grow, contribute, and make a difference today and for the future. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram.
Hiring Practices
American National’s recruitment policies help us place individuals in a timely and efficient manner, and only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application by logging into their account.
While candidates may choose to use artificial intelligence (AI) tools for personal interview preparation, the use of AI or automated tools is not permitted during any live or recorded interview, assessment, or at any stage of the application process where original candidate responses are required. Candidates are expected to represent their own qualifications, skills, and experiences throughout the hiring process. American National does not accept unsolicited resumes or candidate submissions from third party recruitment agencies without a valid, signed agreement in place, and no fees will be paid for unauthorized submissions. Additionally, American National’s ability to sponsor employment based immigration authorization is limited and available only for certain positions based on business needs and role requirements.

American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.