Training Administrator

Description

Provides town-wide training for the Human Resources Department to enhance employee professional and personal development, accomplished by conducting needs analysis, preparing curriculum, promoting and overseeing course registration, customizing off-the-shelf training materials, and presenting training programs.

Examples of Duties

• Identifies and evaluates training and development requirements by working with leadership and conducting needs assessments, analyzing performance results of existing and new training programs.
• Manages the town’s Training Program and Learning Management System to track/record online and in-person training.
• Develops new curriculum and updates existing training programs to ensure content is fresh and interesting, supportive of core values, and determines most effective instructional methods.
• Customizes off-the-shelf training materials and reviews options for applicability and possible purchase.
• Facilitates and leads training sessions; coordinates vendor-provided training courses and workshops.
• Processes course registrations, tracks attendance, promotes training opportunities and performs other related administrative functions and activities.
• Identifies and acquires materials and supplies for curriculum development and delivery; ensures appropriate A/V equipment is available for programs, as well as food and beverage support.
• Partners with departments to plan for and develop training programs to address workplace needs.
• Develops a means of measuring, tracking and analyzing the effectiveness of training programs.
• Identifies changes in employment legislation; develops and revises training as appropriate.

• Adheres to departmental, personnel, and safety policies and procedures.
• Informs supervisor of all work activities.
• Performs other duties as assigned.

Minimum Qualifications

• A Bachelor’s degree in human resources, public administration, organizational development, education, or related field and two years of experience in human resources or training administration or related field; or equivalent combination of education, work experience, and specialized training is required.

• Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks involve extended periods of time at a keyboard or work station. Tasks involve extended standing while delivering training programs.
• Some tasks require visual and sound perception and discrimination and oral communications ability.
• Must be able to see, hear, talk, and write.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Desired Qualifications

Desired Qualifications

• One year of municipal personnel work experience is preferred.
• A Professional Human Resources (PHR) designation is preferred.

• Knowledge of instructional strategies and adult learning theory, practices and methods.
• Knowledge of learning assessment methods.
• Knowledge of group dynamics and human behavior.
• Skill to design and prepare curricula, course material.
• Skill to conduct classroom training, implement and manage web-based training applications, and ensure appropriate documentation is maintained.
• Skill to gather, compile, and report survey results and other statistics related to training.
• Skill to develop and implement curriculum.
• Skill to develop and conduct needs assessments.
• Ability to maintain sensitive and confidential information.
• Must have an extensive working knowledge of human resources principles and practices.
• Intermediate to advanced proficiency in Microsoft Office suite, particularly Excel (i.e., pivot tables/reports, VLOOKUP, complex conditional formulas) and the desire to conduct analysis on data sets and draw conclusions/make recommendations.
• Excellent organizational skills, including the ability to prioritize projects and meet established or anticipated deadlines. Highly detailed and results oriented with a strong work ethic, sense of urgency and passion for delivering solutions.
• Proven ability to collaborate and work in a cross functional team environment. Ability to adapt to changing organizational and operational needs.
• Strong communication and interpersonal skills, to include public presentation; especially demonstrated ability to work with and communicate effectively with all levels of staff and management.
• Must be able to exercise good judgment; work well under pressure and stress; handle multiple tasks; prioritize and organize work assignments; always maintain a friendly demeanor and maintain confidentiality of confidential matters.

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