Training Coordinator

JOB DESCRIPTION

The Training Coordinator is a member of the Organizational Development Department and is responsible for communicating with managers to identify training needs for individual employees. This person is also responsible for collecting feedback from employees, assisting in assessing the effectiveness of training courses, preparing skilled employee role-based training projects, and assisting in identifying gaps in training. This will include maintaining the LMS and training records and assisting in the coordination of training events.

This position reports to the Organizational Development Manager and takes direction from various managers as needed in relation to the role.

McGuire is a growing industrial products organization with a collaborative and engaging culture. We’ve been a part of downtown Portland for decades, and we’re committed to doing the right thing for our customers and our team. We take care of our people, offer great benefits, and believe in promoting from within. If you’re looking for a position that will challenge you and give you opportunities to grow, we want to hear from you!

RESPONSIBILITIES

General Training Coordination

● Manage the LMS including:

• Adding users to training groups for purposes of assigning training activities.
• Assign courses to specifi c employees in collaboration with HR and managers.
• Add newly published courses to training plans as directed.
• Maintaining LMS documentation including course catalog and listings.
• Roll newly published courses out to managers and employees.
• Set up training pathways for specifi c user groups as directed.
• Track LMS errors and coordinate with marketing to ensure they are fi xed in a timely manner.

● Evaluate results and employee engagement with training opportunities.

• Track learning outcomes in the LMS.
• Track employee engagement and completion metrics.
• Reporting training engagement/performance to stakeholders and HR.

● Gathering feedback from managers and fielding training requests.

● Monitoring Compass channels related to training - specifically to triage new training requests and feedback.

● Administrative support of live training events as directed.

Employee Learning Pathways

● Create personalized role based training plans in collaboration with OD staff and hiring managers. May include:

• Discovery conversations with managers to defi ne needs
• Collaboration with managers and training team members to develop materials
• Documentation of training expectations and timelines

● Maintain role based training plan templates. Includes:

• Reviewing templates with managers prior to team member onboarding.
• Maintain template organizational systems and version control protocols.

● Update / revise role based training plan templates as directed.

● Monitor role based training engagement and provide updates to managers.

● Gather feedback from managers and employees for continuous improvement.

THIS POSITION IS A GOOD FIT IF THE FOLLOWING RESONATES WITH YOU:

EXPERIENCE

● 1+ years working in an administrative or clerical position or similar aptitude

● 1+ years working with software platforms to manage data and content or similar aptitude

● 1+ years of customer service experience or similar aptitude

● Experience making travel arrangements or managing similar details

SKILLS + OTHER ATTRIBUTES

● Strong organizational skills

● Strong communication skills

● Detail oriented and highly accurate

● Ability to manage multiple responsibilities

● Approachable personality, willingness to connect with others

NICE TO HAVES

● Experience coordinating training events

● Knowledge of company products and processes

● Observant and strong intuition

● Analytical skills

THIS POSITION IS NOT A GOOD FIT IF YOU:

● Would rather not communicate with stakeholders directly.

● Feel uncomfortable seeking and receiving feedback and input from stakeholders.

● Prefer to work on projects one at a time rather than balancing multiple priorities.

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off

Work Location: In person