Training & Development Coordinator

Are you passionate about helping others grow, building inclusive workplaces, and driving organizational success through learning? Join our team as a Learning and Development Coordinator (L&D Coordinator)!

In this role, you'll work closely with the Learning and Development Supervisor to design, promote, and deliver a wide range of innovative learning opportunities through in-person sessions, virtual classrooms, and eLearning platforms. Your work will directly support our agency's mission and strategic goals, with a strong focus on employee development, diversity, equity, inclusion, and belonging.

Essential Functions:

• Provide quality, cost-effective training and learning opportunities designed to increase individual and organizational productivity and growth using in-person, virtual, and eLearning platforms.
• Conduct an organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
• Create, promote, and foster an organizational climate that values diversity, equity, inclusion, and belonging for all employees
• Provide individuals and the organization with the tools to respond effectively to customer needs as well as current and future demands for service
• Provide ongoing leadership and support to the organization's progressive efforts around leadership skills and career pathing for all employees
• Promote, support, and leverage technology resources and tools to improve workflow efficiency and improve internal and external customer service
• Work in unison with other coordinators to assess instructional effectiveness and determine the impact of training on employee skills and KPIs
• Maintain the LMS and track new and ongoing curriculum, monthly safety topics and quizzes, and all training content
• Connect and maintain relationships with community resources that could assist employees in reaching personal and professional goals
• Other duties as assigned

BASIC REQUIREMENTS

• Bachelor's degree in education, counseling, psychology, or a related field preferred. Minimum 3 years of relevant work experience
• Must have a valid driver's license and auto insurance, must regularly provide the agency with proof of valid auto insurance
• Must be willing to travel across 10 counties regularly to meet with staff members at our 22+ locations
• Flexible hours may be required, with some evening sessions
• Lift/carry up to 20 pounds and walk approximately 60 feet

This full-time position comes with an amazing benefits package that includes:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Generous paid time off
• Paid holidays
• Retirement planning with company match

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.