Training Executive and Sales Coordinator

Position Overview:

We are seeking a highly organized and client-focused Training Coordinator / Sales Coordinator to manage daily operations of the training department and support business growth through exceptional customer service and sales coordination. The ideal candidate must have previous experience in a training institute and strong skills in client communication, coordination, and follow-up.

Key Responsibilities:

Training Coordination:

• Coordinate and schedule corporate and individual training programs.
• Liaise with trainers, clients, and delegates to ensure smooth course delivery.
• Manage course registrations, confirmations, attendance, and feedback collection.
• Ensure all training materials, certificates, and logistics are prepared prior to sessions.
• Maintain and update the training calendar, trainer database, and course tracker.
• Handle inquiries, quotations, and training proposals promptly and professionally.
• Prepare reports and analytics on training performance and attendance.

Sales Coordination:

• Support the sales team in generating leads and following up with corporate clients.
• Prepare and send commercial proposals, agreements, and training offers.
• Manage client communication, documentation, and renewal follow-ups.
• Assist in maintaining CRM records, sales pipeline, and client database.
• Work closely with marketing to support campaigns, events, and client presentations.
• Ensure timely invoicing and payment follow-up for completed training programs.
• Maintain excellent relationships with existing clients and identify cross-selling opportunities.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, HR, or related field.
• Minimum 3–5 years of experience as a Training Coordinator or Sales Coordinator in a training institute or corporate learning environment (mandatory).
• Strong understanding of training operations, course logistics, and client coordination.
• Proven experience in dealing directly with clients, handling inquiries, and managing end-to-end training projects.
• Excellent communication and interpersonal skills (English fluency required; Arabic is an advantage).
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM systems.
• Strong organizational, multitasking, and problem-solving skills.
• Professional appearance and positive, client-oriented attitude.

Key Competencies:

• Excellent coordination and follow-up abilities.
• Strong client service and relationship management skills.
• Detail-oriented, proactive, and able to work under pressure.
• Team player with good business acumen.
• Ability to prioritize and meet tight deadlines.

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month