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Training Officer
Kuwait
Date: 28 Aug 2025
Location:
KW
Company:
Alghanim Industries
Job Summary
The Core Skill Training Officer ensures that the required Food Excellence standards are demonstrated through the Costa coffee training material. To monitor, measure and drive Brand Standards through implementation of the operational standards manual and a planned food programme in Costa coffee markets Job Responsibilities
Food Excellence
Ensures that all stores in market meet the required Food Excellence standards, through training and coaching and use of the different training and coaching tools available in every store
Brand Standards
Deliver and embed clarity around measurement and reporting guidelines
Ensure brand standards and the food system is trained in and understood within the stores
Coach managers on their plan of action to address the food knowledge, display and training
Brand Excellence Manual
Communicate any changes or updates to the food/product standards
Develops process to ensure that the food/store training materials is always up to date
Facilitate and engage with suppliers to facilitate the manual editing and printing according to market needs if needed
Completes a store visit for as required to see if all food training standards are in place
Induction for New Team Members
Ensures that food induction materials are always up to date within market and communicate to training team
Implementation and Development
Develops a process for all new team members to go through the Food Training
Responsible for standard food presentation within the market, post approval from product manager
Product Development
Work closely with product manager by testing new products in the market and provides detailed information to the product manager in order to put on the POS
Plan and implement any Training module or team engagement activity to support any new business initiative or any internationally recognized product launch
Quality Control & Evaluation of Training
In close liaison with operations /functions management, evaluates and monitors effectiveness of food training
Works closely with Barista Maestros and Store Managers to identify food training needs in every store.
Communicates this with Area Managers and then draws a training needs analysis based on Area Managers' recommendation
Candidate Requirements
Bachelor’s Degree
Hospitality Experience in Food and Beverage 2 to 3 years
Strong oral and written communication skills
Able to positively engage, motivate and influence other
Excellent coaching and training skills
Good organisational and administrative skills
Able to positively engage, motivate and influence other
Understanding P&L/ KPIs
Project Management Skills
Computer proficiency
Experience in operational management
Experience within retail hospitality sector (preferable coffee shops industry)
Location:
KW
Company:
Alghanim Industries
Job Summary
The Core Skill Training Officer ensures that the required Food Excellence standards are demonstrated through the Costa coffee training material. To monitor, measure and drive Brand Standards through implementation of the operational standards manual and a planned food programme in Costa coffee markets Job Responsibilities
Food Excellence
Ensures that all stores in market meet the required Food Excellence standards, through training and coaching and use of the different training and coaching tools available in every store
Brand Standards
Deliver and embed clarity around measurement and reporting guidelines
Ensure brand standards and the food system is trained in and understood within the stores
Coach managers on their plan of action to address the food knowledge, display and training
Brand Excellence Manual
Communicate any changes or updates to the food/product standards
Develops process to ensure that the food/store training materials is always up to date
Facilitate and engage with suppliers to facilitate the manual editing and printing according to market needs if needed
Completes a store visit for as required to see if all food training standards are in place
Induction for New Team Members
Ensures that food induction materials are always up to date within market and communicate to training team
Implementation and Development
Develops a process for all new team members to go through the Food Training
Responsible for standard food presentation within the market, post approval from product manager
Product Development
Work closely with product manager by testing new products in the market and provides detailed information to the product manager in order to put on the POS
Plan and implement any Training module or team engagement activity to support any new business initiative or any internationally recognized product launch
Quality Control & Evaluation of Training
In close liaison with operations /functions management, evaluates and monitors effectiveness of food training
Works closely with Barista Maestros and Store Managers to identify food training needs in every store.
Communicates this with Area Managers and then draws a training needs analysis based on Area Managers' recommendation
Candidate Requirements
Bachelor’s Degree
Hospitality Experience in Food and Beverage 2 to 3 years
Strong oral and written communication skills
Able to positively engage, motivate and influence other
Excellent coaching and training skills
Good organisational and administrative skills
Able to positively engage, motivate and influence other
Understanding P&L/ KPIs
Project Management Skills
Computer proficiency
Experience in operational management
Experience within retail hospitality sector (preferable coffee shops industry)
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