Transit Operations Supervisor

JOB

The Transit Operations Supervisor performs difficult technical and routine administrative work supervising public transportation and/or pupil operations and personnel. The work is performed under limited supervision. Reports to the Assistant Director of Transit of Operations or the Transit Operations Manager.

• Choice of retirement plan:
  • Defined Benefit Pension Plan: Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.
  • Defined Contribution 401a Plan: Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.
• Voluntary 457 Deferred Compensation Plan
• Eligibility to purchase prior service credit under the Defined Benefit Plan

The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please refer to the “Benefits” tab within this posting or visit the City’s Employee Benefits webpage.

Note: This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications may no longer be considered once a reasonable number of applications has been received or once a candidate to fill the position is identified. Applications may be evaluated on a continuous basis and interviews may be conducted as soon as possible during the recruitment with candidates who are best qualified. This job announcement may close at any time after 7 calendar days. EXAMPLE OF DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

• Plans, schedules, manages, monitors, and directs work performance of assigned staff, providing input and/or assisting in decisions related to hiring, disciplinary actions, performance evaluations, and staffing adjustments, in accordance with established personnel policies and procedures.
• Monitors employee performance and compliance with safety standards by reviewing time records, GPS data, bus and facility video footage, direct observation, and communication with staff to ensure duties are performed safely and efficiently.
• Supervises daily transportation operations and personnel, ensuring efficient and effective service delivery.
• Identifies, resolves, and proactively addresses performance and operational issues.
• Enforces Department and City policies and procedures, regulations for safety and quality.
• Participates and assists in establishing and maintaining department-wide goals and objectives.
• Ensures operators meet uniform and equipment standards, and hold appropriate licensing, training, and certifications.

• Serves as the primary point of contact for stakeholders.
• Assists assigned staff in maintaining a clean and safe work environment.
• Communicates operational information (e.g., traffic conditions, vehicle issues, passenger concerns) with operators, supervisors, and dispatches via two-way radio or phone.
• Responds to accidents/incidents, following established procedures and completing post-accident investigations and documentation.
• Identifies potential safety hazards and reviews preventable accidents/incidents to provide feedback for drivers to be incorporated into daily operations, procedures, and training.
• Assists with the development and implementation of policies and procedures, forms, and training documents.
• Operates a transit or school bus and/or support vehicle, as needed, at times securing a wheelchair safely.
• Performs all requirements and has knowledge of Department of Transportation and Federal Transit Administration requirements for transit bus operation and VA State School Bus requirements.
• Supports departmental goal to provide dependable, efficient, and safe transportation service.
• May be assigned to maintain and facilitate hiring process within online tracking system.
• May be assigned responsibility for the collection and analysis of data to produce required and ad hoc annual and periodic reports and to determine departmental efficiencies.
• May be assigned to develop, evaluate, and implement routes and schedules.
• May be assigned to develop and conduct new-hire, pre-service, and in-service training programs.
• May be assigned responsibility for monitoring the operational budget and making recommendation budgetary needs.

• Subject to being called back to work to the City in emergencies, to include adverse weather and road conditions, accidents, serious incidents, or as needed to provide necessary services to the public. The employee must have the ability to be contacted and respond based on Departmental guidelines.
• Responsible for appropriate use and maintenance of City equipment, tools, and other resources, including work time.
• Regular and reliable attendance

Other Duties

• Performs additional duties to support operational requirements as apparent or assigned.

SUPPLEMENTAL INFORMATION Physical Demands:

• Medium Work: Exerts up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and some amount of force constantly to move objects.
• Work requires climbing (ascending/descending steps), lifting, balancing, bending, stooping, kneeling, pushing/pulling, crawling, crouching, reaching, and grasping.
• Must be able to remain in a stationary position for at least fifty (50) percent of the working time.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).

Machines, Tools, Equipment, Software and Hardware:

• Typically requires use of City-owned vehicles and or large passenger/school busses, and standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.

Work Environment:

• Work is typically performed inside and around the exterior of a passenger bus or school bus and in an office environment, where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
• Work is subject to both inside and outside environmental conditions, vibrations, loud noise, atmospheric conditions, and roadway safety hazards.
• The position work:
  • Near moving mechanical parts.
  • In and around fumes, gases, dust, dirt and/or airborne particles.
  • In extreme temperatures and/or inadequate lighting.
  • In or around toxic chemicals and/or blood-borne pathogens.