Overview:
The Execution Supervisor is responsible for leading the Transportation Control Tower (TCT) execution activities, ensuring real-time visibility and efficient tracking of shipments, vehicles, and logistics operations across the network. The role oversees execution performance, monitors key milestones and KPIs such as on-time delivery, and drives proactive issue resolution in coordination with carriers, warehouses, and internal stakeholders.
Additionally, the Execution Supervisor plays a key role in enhancing operational efficiency, supporting decision-making during disruptions, and driving the adoption of tracking technologies to improve service levels and overall transportation performance.
Responsibilities:
- Lead and supervise the TCT Execution team to ensure high-quality tracking and execution performance.
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Monitor real-time shipment activities, ensuring accurate tracking of milestones and events across the network.
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Own execution performance and drive achievement of key KPIs such as On-Time Delivery (OTD) and On-Time Completion (OTC).
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Identify, manage, and resolve operational disruptions, including delays and prioritization of critical shipments.
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Act as the primary point of coordination between carriers, warehouses, and internal stakeholders to ensure smooth operations.
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Provide timely visibility and communicate execution status, risks, and performance updates to key stakeholders.
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Drive data accuracy and integrity within tracking systems and ensure proper utilization of TCT tools and technologies.
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Lead decision-making during execution challenges and escalate critical issues when required.
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Support continuous improvement initiatives to enhance service levels, reduce costs, and optimize transportation performance.
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Coach and develop team members, fostering a high-performance and accountability-driven culture.
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Drive adoption of new technologies and act as a change agent within transportation operations.
Qualifications:
- Bachelor’s degree in Engineering, Logistics, Business Administration, or a related field.
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2–3 years of experience in transportation execution, logistics operations, or supply chain roles.
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Strong knowledge of transportation operations and execution processes.
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Proficiency in MS Office tools, particularly Excel and PowerPoint; experience with Power BI is a plus.
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Familiarity with Transportation Management Systems (TMS) and tracking/visibility tools is preferred.
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Strong analytical and problem-solving skills with the ability to manage operational challenges effectively.
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Excellent communication and interpersonal skills.
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Ability to work under pressure and manage multiple priorities in a fast-paced environment.
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Strong organizational and time management skills.
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Fluent in English and Arabic.