Transportation Coordinator - Newport News

Reports to: Vice President of Community Services

FLSA status: Non-Exempt

GENERAL PURPOSE

POSITION RESPONSIBILITIES

• Assists with incoming transportation calls and assists or directs client requests to appropriate staff.

• Works with MedTran volunteers to schedule client transportation adhering to approved MedTran policies and procedures.

• Assists in completion of the PAA quick form on all new transportation clients.

• Receives, coordinates and implements transportation requests relating to the movements of passengers to adult daycare centers, medical facilities, shopping centers, and other locations.

• Maintain regular contact with volunteer drivers to compile feedback and program evaluation information.

• Receives, records, and communicates daily revisions in PAA transportation activities.

• Assists in the maintenance of passenger lists for all PAA transportation services.

• Assists in the input of required data into agency or departmental database.

• Collects records of daily PAA transportation activities and tabulates data.

• Attend training workshops as required.

• Assists Vice President of Community Services in the recruitment and training of volunteers drivers.

• Performs related tasks as required.

ESSENTIAL SKILLS AND EXPERIENCE

• Education: Graduation from high school or equivalent.

• Experience in transportation operations.

• Thorough knowledge of the safe operation of passenger vehicles, the geographic area served, and traffic laws.

• Ability to organize and complete multiple tasks.

• Extensive experience required in use of Microsoft Excel with the ability to create databases and spreadsheets.

SPECIAL REQUIREMENTS

• Possession of a valid driver’s license issued by the Commonwealth of Virginia and a safe driving history.

REPORTING TO THIS POSITION

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Be able to lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is occasionally required to stoop and stand; walk; sit; use hands for keyboarding; reach with hands and arms; balance; speak and understand the English language. Normal hearing ability (may be with electronic assistance). Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.

GENERAL SIGN-OFF

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.