Transportation Provider Support Staff

Age Well Arrowhead

Transportation Provider Job Description

POSITION TITLE: Transportation Provider Support Staff– This is a casual position.

PURPOSE: To provide medical and nonmedical transportation to older adults living in Duluth, Hermantown, Proctor, and Superior.

REPORTS TO: Program Manager

CASUAL EMPLOYMENT DEFINITION:

There is no guarantee or commitment from Age Well Arrowhead that work will continue indefinitely;

· There is no holiday pay, compensation is only for time worked;

· Loaded mileage is reimbursed at the federal rate;

· 6 Month employee agreement requested

-Age Well Milestone Bonus Program $250, $500, and $1000 annually

CASUAL EMPLOYEE RATE: $17.00/hour plus mileage reimbursement

POSITION DEMANDS

· Pick up client at their home and transport them to appointment;

· Availability 2-3 days per week or open to 3-4 rides per week (Flexible options)

· Excellent communication skills, including verbal and written communication;

· Accompaniment and companionship to appointment location when required

· Team player who understands how individual contributions are essential for the success of the program/agency as a whole and who values professionalism;

· Flexible schedule to accommodate client transportation needs;

· Friendly, patient reliable

· Reliable and safe vehicle with up-to-date auto insurance;

· Driver's license with personal vehicle and Auto Insurance

PRINCIPAL RESPONSIBILITIES

· Provide transportation;

· Companionship;

· Follow scheduled pick up times;

· Provide safe and reliable vehicle;

· Maintain clean, smoke free vehicle;

· Driving clients as requested;

· Effectively communicate with client;

· Comfortably navigate Duluth and Superior locations;

· Provide appropriate record keeping per position requirements;

· Maintain client records as required by funding source(s), HIPAA and AAAA requirements;

· Perform transportation duties as assigned;

· Log hours using Better Impact app;

· Provide information about each client visit using Better Impact;

· Submit weekly time sheets on designated day and time for payroll purposes;

· Participate in mandatory meetings and trainings;

· Ability to use transportation scheduling program

· Report to work on time;

· Communicate any concerns regarding the client or your position immediately to the Program Manager;

· Have a backup plan for unanticipated events that may prevent you from reporting to work.

QUALIFICATIONS

· High school diploma;

· Ability to pass a background check;

· Use of personal vehicle;

· Experience working with older adults;

· Ability to work independently and interdependently;

· Ability to communicate effectively both orally and in writing;

· Ability to be trained in new models of support;

· Ability to utilize personal computer for recordkeeping, reporting, communication

· Ability to articulate and support Age Well mission and vision;

· Valid Drivers License;

· Clean driver record is required.

PERFORMANCE IS SATISFACTORY WHEN:

Client satisfaction is exceeded and measures are reported that the program is responsive to older adults needs;

Safe, reliable, and excellent communication required

Records are complete, accessible, and organized.

Pay: $17.00 per hour

Benefits:

• Flexible schedule

Work Location: In person