Transportation Supervisor

Position:

Facility:

Council Bluffs

Reports to:

Facility Manager

Date:

December 5, 2024

Summary

Performs dispatching responsibilities for trucks to ensure that all customers are serviced in a timely and professional manner. Manages the activities of the drivers (both internal and external staffs); manage Company truck drivers with company equipment in order to service accounts (Industrial/Commercial and Dealer scrap pickups and deliveries) and Company operations; this includes managing the drivers’ hours of service, vacations, equipment maintenance issues, safety / environmental concerns while directly overseeing drivers in the yard.

Takes incoming calls for delivery of material. If necessary, refer to supervisor for quote on price and freight charges
Handles daily supervisory functions for transportation administrative staff to include scheduling and time off approvals. Works with Regional Transportation Manager in other supervisory functions for transportation staff such as monitoring and ensuring accurate and thorough paperwork flow such as shipping reports, brokered and outbound shipment documentation and inner-Company transfers.
Works with Regional Transportation Manager and Facility Manager to coordinate inbound transportation orders, next-level approval to transactional errors corrections, assistance in processing of freight payments to carriers to ensure accurate & timely payment, and process improvement review.
Works with Regional Transportation Manager to monitor dispatch process to:
- Ensure accurate supplier data to be utilized throughout SAI and Scrap Runner systems
- Set prioritization methodology of supplier requests to ensure supplier satisfaction
- Ensure daily and month-end processes are completed timely and accurately including but not limited to scale purchase register, trip ticket register and month-end close
Keep up with inventory of loaded trailers on the yard
Price peddlers over the phone
Give directions to yard
Build daily NF outboard loads into the truck scales computers
Rotate Scale Clerks through lunch and vacations
Dispatches trucks and pick-up and delivery of roll-off boxes as required to service customer needs
Maintains current inventory of company trucks, trailers and roll-offs, ensure availability of extra roll-offs as needed
Maintains up to date list of customers’ information, needs/preferences for trailers, roll-offs, etc.
Visits customers to maintain positive relationships
Responds to customer problems/complaints and resolve as necessary
Obtains purchase order numbers for tire repair, truck repair, truck wash & complete
Performs a variety of other responsibilities as assigned or required.
Serves as a backup to the Scale.

Requirements:

High school diploma or GED required. Prefer Associate’s or Bachelor’s degree. Experience and understanding of different trucks and trailers used in our business (flat, roll-offs, dump, etc); scrap industry experience a plus. Excellent customer service skills in order to work with various levels within the organization as well as vendors, suppliers, and customers.

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