JOB SPECIFIC CORE COMPETENCIES
- Age Specific Training – Ability to interact with patients of all ages
- Rad Safety Policy Review
- Customer Service – follows AIDET
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Responsible for providing basic care needs to patients during transportation.
- Assumes responsibility for effective communication.
- Responsible for ordering and maintenance of supplies.
- Maintains a clean, safe environment.
- Demonstrate the ability to deal with the stress of customer relations in a positive/assuring manner.
EXPECTED BEHAVIORS:
- Ability to perform essential job functions with or without reasonable accommodation.
- Excellent human relation skills and adheres to the Radiology Department's "General Policies for Patient Rights Policy" (RI 100).
- Exhibit positive interaction with all patients, visitors, co-workers, and physicians.
- Ability to deal with the stress of customer relations in a positive/assuring manner.
- Ability to work Irregular hours, flexible work schedule.
- Associate must demonstrate the abililty to deal with the stress of customer relations in a positive/assuring manner.
- Must be able to motivate staff to work well together.
- Must have the ability to project compassion and excellence to patients and staff.
- Must be able to communicate technical information clearly; by direct conversation, in writing, and by phone.
- Must maintain qualities agreed to in Patients First Commitment (Attitude/Demeanor, Respect, Teamwork, Accountability/Initiative, Communication and Dedication to Excellence).
ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Annual Continuing Education: Customer Service, Fire and Safety, Confidentiality-HIPAA, Infection Control, Corporate Compliance. Annual Unit Specific Competencies, and all education required by regulatory, accreditation bodies and/or Hancock Regional Hospital.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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