Travel Consultant

We are seeking an experienced, customer-focused Travel Consultant to join our dynamic team. In this role, you will be responsible for helping clients plan, book, and manage their travel arrangements and while delivering exceptional customer service and personalized travel solutions. You’ll use your knowledge of destinations and booking systems to create seamless travel experiences for our customers.

Key Responsibilities:

• Consult with clients to determine travel needs
• Research, plan, and book domestic and international travel arrangements
• Provide expert advice on travel destinations, visa requirements, currency, weather, and local customs.
• Tailor travel packages and create custom itineraries to meet client preferences.
• Maintain up-to-date knowledge of travel industry trends, safety regulations, and promotions.
• Respond promptly to customer inquiries, changes, or issues before, during, and after travel.
• Maintain client records and process payments, refunds, and travel documents.
• Develop and nurture long-term client relationships through excellent service and follow-ups.
• Achieve monthly sales targets and contribute to business growth.

Requirements:

• Proven experience as a Travel Consultant or in a similar role within the travel industry.
• Minimum graduation required with excellent communication skills
• Strong knowledge of popular travel destinations and travel logistics.
• Excellent communication, interpersonal, and customer service skills.
• Detail-oriented with strong organizational and time management abilities.
• Ability to multitask and work under pressure in a fast-paced environment.
• Sales-driven mindset with the ability to upsell travel products and services.

Benefits:

• Competitive salary + performance-based incentives
• Travel discounts and sponsored trips
• Ongoing training and professional development
• Supportive and collaborative work environment

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Paid time off

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• International calling: 1 year (Required)

Language:

• English (Preferred)

Location:

• Mohali, Punjab (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person