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Travel Consultant - Arabic Speaker

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We are a fast-growing, innovative travel company renowned for our dynamic culture and dedication to exceptional client service. Our team thrives on collaboration, expertise, and leveraging technology to deliver best-in-class corporate travel solutions.

We are looking for a skilled and motivated Travel Consultant to join us. In this role, you will manage end-to-end corporate travel arrangements, ensuring seamless client experiences and upholding our high standards of excellence.

Key Responsibilities:

  • Manage end-to-end corporate travel arrangements, including air ticketing (issuing & re-issuing, refund), hotel bookings, car transfers, travel insurance, and meet & assist services.
  • Develop a strong understanding of each client's travel policy and provide expert guidance to ensure compliance and value.
  • Offer consultative advice to clients, utilizing your excellent knowledge of travel supplier rules, low fares, exchange costs, and penalties.
  • Maintain up-to-date knowledge of industry trends, destination management, and supplier developments to provide informed recommendations.
  • Provide professional and prompt written communication for all email inquiries and confirmations.
  • Foster a collaborative team environment by sharing knowledge, welcoming feedback, and contributing to a positive and high-achieving team spirit.
  • Proactively manage and resolve travel disruptions, delays, or cancellations with speed and professionalism to ensure minimal client impact.
  • Build and maintain strong, trusted relationships with key travel suppliers and clients.

Qualifications:

  • Minimum of 2 years of proven experience within a corporate travel environment.
  • Must have UAE travel industry experience.
  • High proficiency with the Amadeus GDS and familiarity with NDC systems.
  • Demonstrated ability to handle all aspects of travel coordination (ticketing, hotels, transfers).
  • Strong knowledge of travel industry trends, destination management, and package design.
  • Exceptional communication, consultation, and interpersonal skills.
  • A detail-oriented, highly organized approach with the ability to multitask and prioritize effectively in a fast-paced environment.
  • Must be currently located in the UAE and available for an immediate start or with a maximum 30-day notice period.
  • Proven ability to maintain a high level of accuracy in bookings and financial transactions under pressure.
  • Customer-focused mindset with a track record of delivering exceptional, personalized service that exceeds client expectations.
  • Relevant diploma or certification in Travel & Tourism or a related field is a plus.
  • Native or professional fluency in Arabic is essential for direct client and supplier liaison.
  • Professional working proficiency in English is a strong advantage.

Job Type: Full-time

Experience:

  • Amadeus: 3 years (Required)

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