We are a fast-growing, innovative travel company renowned for our dynamic culture and dedication to exceptional client service. Our team thrives on collaboration, expertise, and leveraging technology to deliver best-in-class corporate travel solutions.
We are looking for a skilled and motivated Travel Consultant to join us. In this role, you will manage end-to-end corporate travel arrangements, ensuring seamless client experiences and upholding our high standards of excellence.
Key Responsibilities:
- Manage end-to-end corporate travel arrangements, including air ticketing (issuing & re-issuing, refund), hotel bookings, car transfers, travel insurance, and meet & assist services.
- Develop a strong understanding of each client's travel policy and provide expert guidance to ensure compliance and value.
- Offer consultative advice to clients, utilizing your excellent knowledge of travel supplier rules, low fares, exchange costs, and penalties.
- Maintain up-to-date knowledge of industry trends, destination management, and supplier developments to provide informed recommendations.
- Provide professional and prompt written communication for all email inquiries and confirmations.
- Foster a collaborative team environment by sharing knowledge, welcoming feedback, and contributing to a positive and high-achieving team spirit.
- Proactively manage and resolve travel disruptions, delays, or cancellations with speed and professionalism to ensure minimal client impact.
- Build and maintain strong, trusted relationships with key travel suppliers and clients.
Qualifications:
- Minimum of 2 years of proven experience within a corporate travel environment.
- Must have UAE travel industry experience.
- High proficiency with the Amadeus GDS and familiarity with NDC systems.
- Demonstrated ability to handle all aspects of travel coordination (ticketing, hotels, transfers).
- Strong knowledge of travel industry trends, destination management, and package design.
- Exceptional communication, consultation, and interpersonal skills.
- A detail-oriented, highly organized approach with the ability to multitask and prioritize effectively in a fast-paced environment.
- Must be currently located in the UAE and available for an immediate start or with a maximum 30-day notice period.
- Proven ability to maintain a high level of accuracy in bookings and financial transactions under pressure.
- Customer-focused mindset with a track record of delivering exceptional, personalized service that exceeds client expectations.
- Relevant diploma or certification in Travel & Tourism or a related field is a plus.
- Native or professional fluency in Arabic is essential for direct client and supplier liaison.
- Professional working proficiency in English is a strong advantage.
Job Type: Full-time
Experience:
- Amadeus: 3 years (Required)