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Shift: Days, 5x8hrs
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Hours: 40 hrs/wk
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Start Date: May 4, 2026
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Length: 13 weeks
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Openings: 1
American Traveler is seeking an experienced RN for a Telephone Triage Call Center position requiring Epic proficiency and a minimum typing speed of 40 WPM in an on-site, Monday–Friday day shift setting.
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On-site position at a telephone triage call center
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Handles an average of 90 calls and 170 in-basket messages daily, with approximately 120–150 live calls per day
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Responds to in-basket messages and prescription refill requests
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May float to the Rheumatology Triage department
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Schedule: Monday–Friday, 8:00 AM–4:30 PM (5x8-hour shifts)
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No weekend requirements
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Epic EMR experience is required
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Active NC or Compact RN license currently in hand
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Current BLS certification in hand
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Minimum typing speed of 40 WPM required
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At least 2 years of recent experience in Telephone Triage, Clinic, Internal Medicine, ED, or Allergy/Immunology/Pulmonary settings
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Proficiency with Epic EMR
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1 supervisory reference from within the last year required for consideration
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Full SSN and DOB required for consideration
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First-time travelers will not be considered for this position
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Flu vaccine is required with no exemptions or declinations accepted
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Orientation sessions are held bi-weekly
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Local candidates residing within 75 miles of the facility are eligible but will be offered a reduced pay rate