Truck Dispatcher-Bahria Town

IGET SOLUTIONS PVT LTD is seeking a dedicated, customer-oriented, and professional Customer Service Representative to join our growing team. In this role, you will be responsible for managing customer interactions, addressing inquiries, and ensuring an exceptional customer experience across all communication channels. If you are passionate about helping customers and resolving issues efficiently, we would love to hear from you.

Key Responsibilities

• Handle customer calls professionally, courteously, and efficiently.
• Respond promptly to customer inquiries via phone, email, and live chat.
• Provide accurate information regarding company services, procedures, and policies.
• Resolve customer concerns and complaints while ensuring a positive customer experience.
• Maintain detailed and accurate records of customer interactions and transactions.
• Follow up with customers to confirm that issues have been resolved satisfactorily.
• Deliver consistently high-quality customer support in a professional manner.

Requirements

• Excellent verbal and written communication skills.
• Strong problem-solving and active listening abilities.
• Ability to remain calm, professional, and solution-focused under pressure.
• Customer-focused mindset with a commitment to delivering outstanding service.
• Strong organizational and multitasking skills.

Shift & Location

• Timings: 5:00 PM – 2:00 AM (Night Shift)
• Location: On-site at 31/A-Plaza, AA Block, Sector D, Canal Heights, Bahria Town, Lahore

If you are passionate about providing exceptional customer service and thrive in a fast-paced, dynamic environment, IGET SOLUTIONS PVT LTD is the right place for you!

Work Location: In person

Pay: Up to Rs80,000.00 per month

Work Location: In person