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Truck Dispatcher (Remote / On-Call)

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Position: Truck Dispatcher (remote, on-call as needed)
Location: Houston, TX (company based here — dispatcher may work hybrid on-site/remotely)
Compensation: 4 % of gross load amount

What We’re Looking For: Qualifications & Requirements

  • Minimum 3 years of experience dispatching dry-van (OTR / long-haul) trucks.
  • Proven track record of booking loads from load boards and/or broker networks.
  • Experience negotiating rates with brokers/shippers to secure profitable loads.
  • Strong knowledge of compliance, including Federal Motor Carrier Safety Administration (FMCSA) rules — especially Hours-of-Service (HOS), ELD regulations, load securement, and general safety standards.
  • Proficiency with dispatching software / Transportation Management System (TMS) or equivalent record-keeping tools; ability to manage paperwork (rate confirmations, bills of lading (BOL), load photos, etc.).
  • Strong organizational, communication (phone/email), multitasking, and problem-solving skills.
  • Ability to stay calm under pressure, adapt to changing conditions (traffic, weather, delays), and make decisions quickly.
  • High school diploma or GED (or equivalent). Additional training, certifications or experience in logistics/fleet management is a plus.
  • Must be reachable (phone/email) for drivers and brokers — able to respond to broker and driver calls promptly.
  • Willingness to work “on call” when needed (including nights / weekends), given long-haul schedules and occasional urgencies.
  • Self-motivated, reliable, detail-oriented, with good work ethics and integrity (especially when handling documentation and rate negotiations).

Nice-to-have / Preferred

  • Certification in dispatching or freight management (e.g., National Dispatch & Freight Certification Association — NDFCA).
  • Familiarity with load boards / broker networks such as DAT Solutions, TruckStop, etc.
  • Basic understanding of maintenance/repair logistics: able to coordinate with drivers for breakdowns or routine maintenance, and liaise with shops or service providers if needed.

Job Duties & Responsibilities

  • Use load boards and broker contacts to find, evaluate, and book loads that match our fleet (3 dry-van trucks) and routes.
  • Negotiate rates with brokers or shippers to maximize profit — but always keeping credibility and broker relationships in mind (credit checks, trustworthy brokers).
  • Assign loads to drivers (4 drivers, 3 trucks) — coordinate schedules to ensure trucks stay rolling efficiently, minimize deadhead miles, and manage driver home time/rest periods.
  • Monitor driver Hours-of-Service (HOS) and ELD logs to ensure full compliance. If drivers are nearing limits, reassign loads, plan rest breaks or accept layovers accordingly.
  • Prepare and review all paperwork: rate confirmations, bills of lading (BOL), load photos/condition reports, delivery confirmations, etc. Ensure documentation is correct, complete, properly stored and uploaded to factoring / TMS.
  • Credit-check and vet brokers/shippers before booking loads — make sure they are legit and payment terms acceptable.
  • Maintain accurate records of all dispatches, routes, driver assignments, deliveries, and communications.
  • Act as primary contact for drivers: handle communication, give instructions, relay changes; also troubleshoot any problems — e.g., mechanical issues, delays, reroutes, emergencies, breakdowns, etc.
  • Manage maintenance and repair scheduling: coordinate with drivers and service providers, track maintenance logs, schedule downtime/as needed repairs to minimize disruption.
  • Be responsive and available — remote work is okay, but must be reachable by phone/email at all times; be ready to handle broker & driver calls even on weekends or outside standard hours.
  • Help improve operations: suggest route optimizations, better load patterns, reduce deadhead, increase efficiency, and maintain high on-time delivery rates.
  • Candidates with no load booking through load-boards experiences will not be considered!

What the Right Candidate Looks Like

You are experienced in long-haul dry-van dispatching. You know how to secure loads from load boards or broker networks, negotiate good rates, and ensure that everything — from documentation to driver logs — is compliant and properly handled. You’re organized and detail-oriented, but also flexible and ready to handle emergencies or last-minute changes. You communicate clearly, both via phone and email. You take pride in helping drivers stay rolling smoothly, safely, and profitably.

You understand that with 3 trucks and 4 drivers, a dispatcher needs to juggle schedules carefully, and always have a backup plan — especially given long-haul distances and OTR freight.

Pay: $2,400.00 - $2,800.00 per month

Work Location: Remote

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