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Trust Operations Specialist I - Owensboro, KY
Trust Operations Specialist I
Position is not eligible for remote work.
Job Summary
The Trust Operations Specialist I will be responsible for operational support for a fast-growing wealth management department.
Essential Functions, Duties and Responsibilities include, but are not limited to:
- Contribution Processing: Process various contributions, including retirement, dividend & interest payments, ACH receipts, new account transfers, and various checks received.
- Distribution Processing: Process various distributions, including customer requests, IRA and retirement distributions, bill paying, ACH distributions and various check disbursements.
- Security Processing: Processes various securities and cash-related transactions, including setting up securities, managing trade executions and settlements, handling dividend/interest postings, and researching and posting capital structure changes in securities.
- Data Management: Ensuring accuracy of data input and output, researching and resolving problems, and potentially contacting clients.
- Account Maintenance and Reconciliation: Maintains trust accounts, reconciles balances with custodians, and performs daily balancing.
- Risk Management: Manages risks associated with unmatched transactions and problem solving
- Works with Portfolio Managers, Trust Officer, Administrative Assistant, and customers to process and complete customer requests.
- Balances daily work items and department accounts
- Performs general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- Files and retrieves corporate documents, records, and reports.
- Opens, sorts, and distributes incoming correspondence, including faxes and email.
Education, Experience and Qualifications
Education
Required/Preferred
Education Level
Description
Required
High School or GED
Preferred
Associate Degree
Degree in finance, business, accounting, or related field preferred
Years of Experience
Minimum
Comments
1
One (1) year of experience in banking, financial services support, or related field preferred
License / Certification
Required/Preferred
License / Certification
Description
Additional Qualifications
- Computer competency required; experience with Microsoft Word, Excel, and Outlook preferred
Core Competencies
- Strong attention to detail, accuracy, problem-solving and Microsoft Office skills
- Excellent verbal, written and interpersonal communication skills
- Ability to work independently, proactively, and innovatively with a strong customer service focus
Working Conditions
Working Conditions
Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.
Travel Requirements
Requirement
Frequency
No travel required
Never or Rarely
Mandatory Vacation
Position requires incumbents to be off work for a minimum of five consecutive business days
Physical Requirements
Requirement
Frequency
Sitting (remaining in a seated position)
Constantly
Standing (remaining on one’s feet in an upright position without moving about)
Occasionally
Walking (moving about on one’s feet)
Occasionally
Lifting (raising or lowering an object from one level to another)
Never or Rarely
Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder)
Never or Rarely
Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force)
Never or Rarely
Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral)
Never or Rarely
Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard)
Constantly
Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers)
Occasionally
Stooping (bending downward and forward by bending spine at the waist)
Never or Rarely
Squatting/Crouching (bending body downward and forward by bending legs and spine)
Never or Rarely
Kneeling (bending legs at knees to come to rest on knee(s))
Never or Rarely
Crawling (moving about on hand and knees or hands and feet)
Never or Rarely
Climbing (ascending or descending ladders, stairs, ramps)
Never or Rarely
Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly)
Frequently
Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically)
Frequently
Near Visual Acuity (clarity of vision at approximately 20 inches or less)
Constantly
Far Visual Acuity (clarity of vision at approximately 20 feet or more)
Occasionally
Additional Physical Requirements
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