Turkmen- Speaking Client Relations Specialist

Turkmen- Speaking Client Relations Manager

The Role:

We are looking for passionate and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities. Develop and maintain excellent relationships with prospective and existing clients

The main responsibilities of the position include:

• Develop and maintain excellent relationships with prospective and existing clients
• Responsible for activating new client leads and following up with potential clients
• Handle client inquiries and ensure that high level of service is provided
• Perform personal clientele analysis and take actions as required
• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
• Ensure compliance with the company’s legal guidelines and compliance procedures
• Provide suggestions on system enhancements
• Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development
• Contribute to the team effort by achieving targeted results
• Cooperate effectively with other departments as necessary

Main requirements:

• Degree in a business-related field.
• At least 3 years of customer care or sales experience. Client handling experience in the financial services sector is a definite plus.
• Fluent Turkmen speaker with excellent oral and written skills in Russian and English.
• Reliable, with integrity of character.
• Outstanding communication and interpersonal skills.
• Dynamic, innovative and target oriented.
• Ability to multitask and prioritize.
• Strong computer literacy.
• Valid work permit required

Benefit from:

• Attractive remuneration package plus performance related reward
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities
• Employment visa and medical insurance

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition
• Deep Dive – First Interview with Your Future Team
• Show Your Skills – Live Technical Session

Type of employment: Full time

Location: Dubai

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!