Tutoring and Learning Center Coordinator

JOB
(ON-CAMPUS - in-person position) About Golden West College Located in the coastal community of Huntington Beach, Golden West College is regarded as one of the most beautiful campuses in Southern California. The college is highly regarded for academic quality and innovation. In its earliest years, the college was recognized for its pioneering leadership in designing learning-centered programs and services for its student body and continues that tradition to this day. Golden West College (GWC) has an unwavering commitment to quality education; equitable outcomes; inclusive practices; and racial, ethnic, and socioeconomic diversity. Ideal candidates for all positions at our college share our devotion to educating and improving the lives of our representative students, employees, and community populations. Currently, our college enrolls approximately 11,000 students per term; 34.2% are Latinx, 31.8% are Asian, 22.4% are White, 1.8% are African American, 0.5% are Native Hawaiian or Pacific Islander, and 4.8% are multiracial. GWC is an officially designated Hispanic-Serving Institution (HSI) and an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). GWC engages in regular professional development opportunities and partnerships so that we can best serve disproportionately impacted groups. Activities and connections include GWC's partnership with student and employee involvement in organizations like Puente, Student Veterans, and Gay Lesbian Alternative Straight Alliance (GLASA); a robust District Ally training program, including UndocuAlly (undocumented students), SafeZone (LGBTQ), Vet Net (veterans), and Ability Ally; and other equity minded programs; and a full calendar of culturally responsive eventss.D.E.I.A - Diversity, Equity, Inclusion and Accessibility At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC: Mission, Vison and ValuesGWC Strategic Plan 2025 - 2029GWC Employee-Student DemographicsStudent Equity and Achievement Program Summary Manages the delivery and implementation of core interventions and services for students in accordance with tutoring and academic skills development initiatives and general academic support guidelines. Provides oversight of educational interventions and services to targeted student populations to assist with equitable student success, goal achievement, persistence, program completion, course retention, and university transfer.Distinguishing Career Features The Tutoring and Learning Center (TLC) Coordinator is recognized as a professional-level coordinator with supervisory authority, that supports and participates with administrators in the management of campus tutoring and academic skills development to enhance the academic achievement of community college students.Essential Duties and Responsibilities Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned: 1. Works closely with administrators, faculty, management, and staff to design and implement a comprehensive program for all tutoring and academic skills development services.2. Establishes services, goals, and performance measures for tutoring and academic skills development services; supervises, advises and assists program staff to ensure established goals are met in order to provide and improve Academic Support programs.3. Provides leadership in the development, implementation, and evaluation of student and faculty support programs (e.g., supplemental instructional assistant).4. Monitors the implementation of TLC projects and activities to evaluate the center’s effectiveness; prepares public information materials for assigned projects.5. Provides leadership for continuous assessment, evaluation, planning and implementation for expanding programs and services offered to maintain the college’s student success objectives and programs.6. Recruits, selects, and oversees the activities of faculty, tutors, supplemental instruction personnel and staff members to ensure Academic Support objectives are met.7. Develops marketing plans and strategies to promote tutoring and academic skills development programs and services; works collaboratively with Public Relations and Marketing to create advertising and outreach materials to enhance the visibility of programs and services to reach target audience through multiple sources including, but not limited to: presentations, high school events, seminars, workshops, student orientations and other related outreach activities. Partners with the Outreach Program to maximize collaboration with educational partners.8. Develops, monitors, and maintains budgets and maximizes financial resources; identifies and procures additional funding from sources within and outside the college.9. Identifies reporting needs to provide analysis of program successes and student learning outcomes; provides direction to develop, prepare, and organize reports to reflect accurate and up to date performance data.10. Directs, develops, and maintains files, reports, and documentation to comply with tutoring and academic skills development program requirements, in alignment with the District and college policies and procedures.11. Organizes, leads, and/or attends a variety of administrative and staff meetings; serves on various college and District committees as assigned.12. Performs other related duties as assigned that support the objective of the position.13. Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.

EXAMPLE OF DUTIES
Qualifications Knowledge and Skills1. Requires the ability to perform the essential responsibilities of the position.2. The position requires professional-level knowledge of the strategies, techniques, and principles of program management and leadership of staff in a community college or similar environment.3. Requires knowledge of student success factors, theories, concepts, and practices in delivering post-secondary education.4. Requires working knowledge of the goals, objectives, and functions set forth for student programs and the information needs to monitor progress toward educational outcomes.5. Requires up-to-date knowledge of current legislation and emerging trends in a California community college environment.6. Requires knowledge of instructional theory and new technologies pertinent to the assigned program.7. Requires in-depth knowledge of computer software and applications supporting business and student information sufficient to modify, test, maintain, and update.8. Requires working knowledge of enterprise-level systems, data warehouses, and exchanges that enable data compilation for further analytics.9. Requires knowledge of California Education Code and Federal Education Rights and Privacy Act (FERPA) law as it applies to student information.10. Knowledge of personnel management, supervision, and evaluation.11. Requires professional-level knowledge of and skill at using proper English usage, grammar, spelling, and punctuation for reports and communications.12. Requires knowledge of budget administration, preparation, management and reporting.13. Knowledge and understanding of budgetary reports containing financial and demographic information.14. Requires knowledge of culturally and economically diverse communities related to the dynamics of education and retraining needs.15. Requires well-developed human relations skills to prepare and make presentations, facilitate group processes, resolve problems and confrontations, and convey technical or policy details to a variety of audiences.Abilities1. Requires the ability to perform the essential responsibilities and functions of the position.2. Requires the ability to supervise and coordinate special projects and complex office functions.3. Requires the ability to plan, organize, and oversee the daily operations of assigned student programs.4. Requires the ability to learn, interpret, explain, and apply California Education Code, Government rules, Title 5, federal and state regulations, District, and college policies and procedures related to the responsibilities of the position.5. Ability to interpret and apply department organization, operations, programs, functions and special industry terminology.6. Requires the ability to manage, plan, organize, prioritize areas of responsibility within the assigned student program including analysis, research, implementation and evaluation in order to meet schedules and timelines.7. Requires the ability to effectively manage program resources.8. Requires the ability to analyze situations and implement the appropriate actions or response.9. Requires the ability to lead and direct the work of staff.10. Requires the ability to prepare, manage, and report budgets.11. Requires the ability to effectively write and present professional reports, presentations, and correspondence for a diverse audience including but not limited to the Board of Trustees, administrators, faculty, staff, students, elected officials, and the community.12. Requires the ability to communicate with a wide range of contacts within and outside the District with tact, professionalism, and courtesy, and in a manner that reflects positively on the department and District.13. Requires the ability to work collaboratively with a diverse staff of faculty, administration, staff, and students.14. Requires understanding of, sensitivity to, and commitment to meeting the needs of the individuals from diverse economic, socioeconomic, cultural, disability, and ethnic backgrounds.Physical Abilities1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources. 2. Essential functions will vary by position. 3. As defined by Title I of the Americans with Disabilities Act (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law. Education and ExperienceThe position requires a Bachelor’s degree in education, education administration, management, business administration, counseling, social work or related discipline and two (2) years of experience in a student centered program, office or division. An Associate’s degree from an accredited institution with six (6) years of direct experience may be accepted. Or, any combination of education and experience which would provide the required equivalent qualifications for the position.ANDDemonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom.Licenses and CertificatesMay require a valid driver license. Working Conditions Work is performed indoors where minimal safety considerations exist. This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.

SUPPLEMENTAL INFORMATION
Coast Community College District is an Equal Opportunity Employer The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College.TITLE IX NOTICE TO APPLICANTShttps://www.cccd.edu/employees/hr/title9/index.htmlThe 2025 Coast Community College District Annual Security and Fire Safety Report provides the crime statistics for calendar years 2022, 2023, and 2024, which were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be obtained from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions.