UI CLAIMS ADJUDICATOR

State of Idaho Career Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

The mission of the Idaho Department of Labor is to support individuals through career transitions, determine benefit eligibility, connect employers with workers and oversee tax and labor law compliance.

The UI Compliance Bureau has an exciting opportunity for multiple full-time UI Claims Adjudicator positions on the Benefit Discovery and Recovery team. The UI Claims Adjudicator is instrumental in identifying, investigating, and prosecuting fraudulent activity. The ideal candidates will have an analytical approach to problem solving, excellent communication skills, attention to detail, and ability to work independently and on a team.

*The location of these positions will be determined upon selection of the successful candidates.

For questions regarding this position, please contact Daniel Hernandez-Ortiz ( Daniel.hernandez-ortiz@labor.idaho.gov )

The applicant who is selected for this position will be required to pass a background check.

Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa.

Candidates who are fluent in both spoken and written English and Spanish are encouraged to apply, but it is not a requirement for this position.

Example of Duties:

• Conduct in-depth fact-finding interviews with claimants, employers and other interested parties.
• Record personal and eligibility information.
• Analyze documents, evidence and statements provided by interested parties.
• Determine eligibility for programs, services or benefits by applying laws, regulations, policies and precedents.
• Issue written eligibility determinations.
• Authorize continued payment of UI benefits.
• Prepare for and participate in administrative or legal hearings and provide testimony as an expert witness.

Minimum Qualifications - You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume and/or work history to your application. Your resume and/or work history must clearly reflect how you meet the minimum qualifications for this position. Failure to provide this information may disqualify you from being considered for this position.

Good knowledge of:

• I daho and Federal statutes, regulations and policies pertaining to Unemployment Insurance benefits. Typically gained by at least three months experience understanding and applying statutes, regulations and policies related to Unemployment Insurance benefits.

Experience:

• Assisting emotional, difficult or confrontational individuals from varying socio/economic/cultural backgrounds . Typically gained by at least one year of work experience assisting emotional, difficult or confrontational people.
• Conducting in-depth fact-finding interviews and documenting findings. Typically gained by with one to two years of work experience interviewing others and documenting findings.
• Interpreting and applying regulations or policies and explaining them to others. Typically gained by one to two years of work experience interpreting and applying regulations or policies and explaining them to others.
• Determining eligibility for programs and preparing written eligibility decisions. Typically gained by one to two years of work experience determining eligibility or qualifications for programs and services, and written decisions.
• Preparing written communication. Typically gained by one to two years of work experience preparing formal written communications, including creation of letters, memos and other correspondence.
• Performing data input and retrieval within Unemployment Insurance computer programs. Typically gained by three to six months of experience performing data input and retrieval within UI computer programs.

Benefits:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• O ne of the top 5 retirement systems in the Nation ( PERSI ) that offers a defined lifetime benefit at retirement
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Medical, vision and dental benefits that become effective first of the month following your hire date. All contributions can be pre-tax
• 11 paid holidays Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Paid Parental Leave
• Life insurance for self, spouse, and children
• Additional perks and discounts available through medical provider
• Public Service Loan Forgiveness (PSLF) Eligibility
• Employee Assistance Program

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.