Key Accountabilities
- Lead discovery in all key journeys such as SIM and eSIM onboarding, plan management, care, or bundles
- Map jobs, flows, information architecture, and states for first release and near- term iterations
- Design high fidelity UI across app and web and validate with quick user sessions
- Prototype AI powered moments such as a plan advisor, conversational support, and proactive tips with clear disclosure and safe fallbacks
- Translate lifestyle partnerships into usable bundles including eligibility, pricing display, redemption, and lifecycle
- Contribute foundations for the design system including tokens, components, and usage notes
- Ensure accessibility, performance, and localization in English and Arabic
Qualifications
- Minimum education level: Bachelor’s in design, HCI, Human Factors, or related field
- Portfolio of shipped consumer products with strong interaction and visual craft
- Fluency in Figma and rapid prototyping with design tokens and components
- Clear written and spoken communication and ability to influence without authority
- Awareness of accessibility, performance, and English and Arabic localization
Experience
- 5+; years in product design with at least two notable mobile app launches
- Repeated 0 to 1 and 1 to n cycles from MVP to post launch iterations
- Work within lean cross functional squads through delivery
- Built or extended a design system adopted across features
- Hands on evaluative research or close partnership with research for quick tests
- Shipped across iOS, Android, and responsive web with platform guideline fluency
- Localization and accessibility exposure including right to left languages such as Arabic
- Basic instrumentation and experimentation to learn from usage without heavy process
- Domain familiarity in telco is a plus
Skills
- Interaction design, visual design, and motion craft with attention to detail
- Rapid prototyping, usability testing, and iteration based on evidence
- Inclusive design practices and strong edge case thinking
- Cross team alignment, scope shaping, and clear decision logging
- Strong storytelling with live demos and crisp specs that reduce rework
Competencies
Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.
- Think strategically (Level 3 of 5)
- Achieve tangible results (Level 4 of 5)
- Lead breakthrough change (Level 3 of 5)
- Exceed customer expectations (Level 3 of 5)
- Nurture, Inspire and Motivate (Level 3 of 5)
- Target win-win outcomes (Level 4 of 5)