Knowledge, Skills and AbilityUI/UX Design
· Experience in designing, managing, and optimizing websites
· Experience working in an enterprise component-based CMS
· Experience in wireframing, prototyping, mock-up creation, IA mapping, user flows
· Proficiency in HTML 5, Bootstrap 4.0+, CSS 3
· Proficiency in Adobe Creative Suite: including Adobe XD, InDesign, Illustrator, and Photoshop
· Proficiency in Figma, Miro, Zeplin
· An understanding of social media management and content creation
· Understanding of image and video optimization for online media
· Understanding and application of visual design principles
· Understanding responsive design
· Understanding the importance of accessibility and the development requirements to meet compliance with WCAG standards
· Experience with A11Y testing tools
· Experience in Agile development process
User Acceptance Testing
· Knowledge of best practices for user experience research and testing
· Willingness to participate in ethnographic research and interviews
Performance in Complex Situations
• Ability to distill complex concepts into simple ideas
• Exceptional verbal and written communication skills
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Comfort in blazing a path through an ambiguous work environment
• Prioritization, organization, and triage in an independent environment
• Understanding of the Agile development process
Team Player
• Supporting teammates’ skills and behaviors development and delivery
• Communication and collaboration with state-wide partners
• Creative and analytical thinking with strong problem-solving skills
• Judgement in dealing effectively and diplomatically with government staff
• Ability to maintain strict confidentiality
Preferred Skills & Qualifications
· An associate degree or higher in UI/UX design, HCI design, graphic design, web design, or web development
· 5 years’ professional experience in web design, graphic design, web development
· A portfolio of work including 2 examples of real-time work
· 1 year of user-centered design
· 1 year of user research and analytics
· 1 year of customer relationship management platforms such as Salesforce
· 1 year of web content management platforms such as Sitecore