UI/UX Product Designer (Technical)

We’re looking for a technical UI/UX Product Designer who understands that secure authentication products are fundamentally different from consumer apps. Our workflows are complex, multi-step, security-sensitive, and used by clinicians, officers, IT staff, and enterprise administrators — not casual consumers.

This role is deeply embedded with engineering. You will work directly with developers, product leads, support teams, and sales to refine the UX across the entire GateKeeper ecosystem:

• Windows Client software
• Windows Credential Provider (logon UI)
• GateKeeper Hub (SaaS dashboard)
• Password Manager
• Android & iOS apps

We don’t want a “visual designer.”We need someone who thinks like a product engineer — someone who can break down workflows, simplify decision paths, and design around the realities of authentication, security, timing, error handling, and device states.

This is a hands-on, analytical role for someone who can deliver both immediate UX improvements and help shape the next stage of our product experience.

What You’ll Do

• Own the user experience across all GateKeeper products: desktop client, login interface, web dashboard, mobile apps, and password manager.
• Work closely with engineering, product, support, and sales teams to understand real-world usage patterns and pain points.
• Dive deeply into authentication and identity workflows to understand which screens and actions are most critical — and optimize them accordingly.
• Conduct lightweight user interviews, field observations, and usability testing to guide design decisions.
• Produce UX flows, wireframes, prototypes, and high-fidelity UI assets ready for implementation.
• Create and maintain a unified, practical, security-conscious design system across all interfaces.
• Transform complex authentication logic, device states, and security behaviors into clear, intuitive user paths.
• Balance ideal UX principles with engineering constraints and enterprise deployment realities.
• Advocate for thoughtful, user-centric design within a highly technical, engineering-driven environment.

What You’ll Bring

• 3–6+ years of experience in UI/UX, product design, interaction design, or related roles.
• A portfolio demonstrating strong UX thinking, structured flows, and clean, functional interfaces — not just visual polish.
• Experience working directly with software engineers and understanding technical limitations.
• Excellent communication skills, especially when explaining UX reasoning to highly technical teammates.
• Comfortable working in environments with minimal preexisting UX structure.
• Proficiency with Figma, Adobe XD, Sketch, or similar tools.
• Solid understanding of accessibility, responsive design, and B2B/SaaS UX patterns.
• Ability to simplify complex workflows and make enterprise software intuitive and predictable.

Bonus Skills

• Experience with authentication systems, identity management, cybersecurity, or enterprise IT.
• Familiarity with Windows desktop UX or WPF.
• Understanding of mobile platform constraints (Android/iOS).
• Experience designing for high-security, reliability-critical applications.

Mindset & Personality Fit

• Functional-First: Prioritizes clarity, predictability, and usability over flashy visuals.
• Empathetic: Understands the demands placed on users working in high-pressure environments.
• Curious: Digs deeply into flows, edge cases, and technical context before proposing changes.
• Collaborative: Enjoys working closely with engineering and other cross-functional teams.
• Resourceful: Operates effectively with limited precedent and evolving requirements.
• Practical: Designs solutions that respect engineering realities and real-world deployment needs.

Why Join Us

• Your work directly impacts mission-critical authentication used by hospitals, law enforcement, manufacturing, and enterprise environments.
• Opportunity to help formalize and strengthen the UX foundation for a growing cybersecurity company.
• Work closely with decision-makers — low bureaucracy, fast iteration, direct influence.
• Shape the long-term UX across multiple platforms: desktop, mobile, web, and secure login flows.
• Potential for full-time conversion based on performance and impact.

About Us

We’re a fast-moving cybersecurity company developing the GateKeeper platform — a secure authentication and identity solution trusted across healthcare, manufacturing, government, and enterprise organizations.

Our engineering team has built a sophisticated, multi-platform ecosystem. Now, we're looking for a UI/UX designer who can bring clarity, coherence, and intuitive usability to match the power of our technology.

Pay: $60,000.00 - $90,000.00 per year

Work Location: In person