Underwriting Support Manager - THREE

Description:

THREE is a growing insurance provider that sells a unique and straightforward insurance policy to small businesses – covering their property, liability, auto, and workers compensation risks. It was born out of and remains part of Berkshire Hathaway, one of the most respected companies in the world. At THREE, you’ll join a team of experienced insurance operators that chooses to run lean, promotes autonomy, and is charged with building a commercial insurer that challenges the largest players in its space.

We are seeking an Underwriting Support Manager to oversee a new team in THREE’s Underwriting operation. This position will play a critical role in efficiently managing post-bind policy activities across Commercial Property, Liability (GL, PL, Liquor Liability, D&O, EPLI, etc), Commercial Auto, and Workers Compensation in a comprehensive all-in-one policy.

Job Responsibilities

Leadership & Results Accountability:

• Lead, coach, mentor, and develop a team of Underwriting Analysts and Underwriting Specialists who execute post-bind procedural tasks; including post-bind reviews, documentation follow-up, policy changes, and various other tasks.
• Build bench strength as part of the internal development pipeline from Underwriting Analyst or Underwriting Specialist to Underwriter roles.

Performance Monitoring:

• Manage team queues and workloads to achieve adequate performance against SLAs - high focus on efficient workflow management in a high-volume, time-sensitive environment.
• Perform regular quality checks on work processed by direct reports.

Process Improvement:

• Provide feedback/input to improve automation, drive workflow efficiency, and increase work capacity absent of significant headcount increases.

Cross-Functional Collaboration:

• Work closely with the Underwriting and Sales leadership teams to ensure end-to-end processes achieve THREE’s goals while delivering a world class customer experience.

Individual Contribution:

• Handle out of authority tasks from direct reports.

Requirements:

Qualifications

• At least 5 years of experience in commercial P&C insurance, preferably in underwriting or operational roles
• Management experience preferred
• Ability to teach and lead entry level associates, often with limited insurance experience
• Experience designing or leading training programs in similar roles preferred
• Experience in high volume, fast-paced environments where meeting SLAs is critical
• Solid process improvement skills, including having previously contributed to building workflow efficiencies and/or automation
• Great analytical skills is a plus

This role is fully remote, but may require occasional travel.

About Us

Our parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through THREE will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at THREE are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $95,000 - $130,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.