Union IT Service Tech

Founded in 1998, Direct Line has grown from its start in Silicon Valley to become a leading global technology services company, providing data center design, integration, installation, retrofits, maintenance and managed services to the world’s leading technology companies.

Catering to a broad spectrum of technology and client requirements, Direct Line employs over 1200+ skilled technicians to deliver over 1000 projects annually across data center markets in the US and APAC.

In July 2024 Direct Line was acquired by CBRE and now operates within its Data Center Solutions business. This new ownership presents an opportunity to support and accelerate DL’s key strategies to serve the increasing demands of the industry and our clients.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Technician is responsible for on-site performance of all build projects.
• Being on-site during normal business hours.
• Supporting both new deployment or new builds, and live site/production requests.
• Supporting cabinet installation and decommission as needed.
• Supporting other operational activities approved by customer.
• Managing incoming/outgoing shipments.
• Maintaining data center cleanliness and organization.
• Installing hardware in production and staging environments.
• Maintaining inventory systems, providing timely updates on inventory levels, and performing quarterly cycle counts.
• Managing site growth by keeping the data center organized.

QUALIFICATIONS

• 3+ years’ experience deploying and supporting servers in a 24/7 production data center environment.
• Strong analytical skills.
• Strong written and verbal communication skills.
• Capable of working with minimal supervision.
• Prior experience in the installation of standard cabling technologies and rack infrastructure including but not limited to seismic bracing, infrastructure aesthetics, and effective trouble shooting.
• Unix/Linux skills (preferred).
• Understanding of cabling and telecommunications standards including IEEE/ANSI/TIA/EIA (strongly preferred).
• Experience supporting SAN or NAS technologies (preferred).

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

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