Unit Head – Procurement & Administration

Job Purpose:

The Unit Head – Procurement & Administration leads both procurement and administration activities to ensure effective sourcing, contracting, vendor management, and delivery of core administrative services. He/She manages RFQ/RFP development, bid evaluation, and contract finalization in alignment with internal policies, Delegation of Authority, and legal guidelines. On the Administration side, the role oversees travel management, office services, records and correspondence handling, facilities-related support, and vendor contracts for administrative functions. The Unit Head – Procurement & Administration ensures governance, cost efficiency, service quality, and vendor performance while supporting strategic business objectives.

Key Accountabilities:

• Manages the end-to-end review and execution of Procurement and Administration activities raised by internal stakeholders, ensuring timely, compliant, and value-for-money outcomes aligned with approved budgets, procedures, and service standards.
• Drives a culture of cost optimization and operational excellence by instituting robust cost control frameworks across both Procurement and Administrative functions, maximizing their contribution to enterprise value.
• Leads the evaluation and execution of high-value and complex procurement requirements, while also overseeing major administrative contracts and service agreements—managing the full lifecycle from needs assessment through RFP/RFQ development, tendering, negotiation, vendor/service provider selection, and contract execution.
• Manages and governs supplier and service provider bid evaluations, facilitating senior-level negotiations to secure optimal commercial, technical, legal, and service outcomes that safeguard and advance the Bank’s interests.
• Collaborates with business units and cost owners to review vendor and service provider proposals (procurement and administrative), ensuring they meet technical requirements, comply with policy, stay within budget, and support operational priorities; provides clear recommendations for selection and negotiation.
• Manages the structured negotiation processes—covering both procurement contracts and administrative service agreements—ensuring cross-functional alignment, stakeholder engagement, and strict adherence to internal governance protocols.
• Approves and validates final vendor and service provider selection outcomes by facilitating consensus among stakeholders and preparing comprehensive documentation for Executive Management and relevant committee ratification.
• Monitors organizational compliance with established Service Level Agreements (SLAs) across procurement and administration, spearheading continuous improvement initiatives to enhance agility, responsiveness, service quality, and cost efficiency.
• Acts as a reliable partner to business units—facilitating communication, aligning requirements, and helping implement cross-functional initiatives, administrative support, and operational changes.
• Serves as Secretary to the Management Tender Committee (MTC), ensuring end-to-end coordination of Committee’s logistics, timely distribution of materials, and transparent documentation to enable informed and accountable decision-making.
• Leads the Corporate Support Services helpdesk and request management process (Procurement and Admin), analyzing demand, eliminating bottlenecks, and improving turnaround time and cost per ticket.
• Manages the business travel ticketing & reservations process end-to-end, meeting defined SLA/TAT targets, and ensures seamless support for staff movements.
• Oversees vendor relationships for travel, office services, and other administrative functions—covering onboarding, due diligence, SLA/KPI reviews, issue escalation, and timely closure.
• Owns the contract lifecycle and renewals across both procurement and administration scopes—covering RFP/RFQ preparation, terms/SLAs, renewal calendar, DoA documentation, and invoice validation for accuracy.

Qualifications and Experience:

• Bachelor’s degree in Business Administration or a related field.
• Minimum of 8 years of experience in the Banking sector, with a focus on Procurement and Administration.
• Professional certification such as CIPS, CIPP, or equivalent is preferred.
• Demonstrated leadership experience with a record of delivering impactful results.
• Extensive experience in RFP review, tendering processes, and contract management.
• In-depth knowledge of Oman’s Tender Law and its application in procurement practices.
• Strong expertise in negotiation and vendor relationship management.

** Applicants who are meeting the job requirements will be contacted. Applications will be accepted until 11-Sep-2025 at 2:00 P.M Submissions received after this date and time will not be considered **