Unit Secretary

A great life begins with a great company! We are currently looking for a Unit Secretary to join our 'family like" culture here at Lake Pleasant Post-Acute!! We create great opportunities to support you in your personal and professional journey and are ideally suited to provide excellent mentorship and career development. We have the best Executive Director, a fantastic leadership team. The support here is incredible! Would love the opportunity to meet with you to see if we are a good fit for what you are looking for! Come and grow with us!

We are located at 20625 N. Lake Pleasant Road, Peoria, Arizona 85382

About us:

- Rated a 5 Star Facility by CMS
- The FIRST in our area to open one of the most successful COVID units
- We are continuously growing our employees into leadership positions.
- Highest Rated Therapy Team
- Great Staff to Patient Ratio

We offer:
- Guaranteed Full Time Hours Year Round
- Amazing Benefits
- Great Pay, Including Daily Pay for FT employees!
- Discounts on cellular plans, movies, tickets, etc.
- Advancement Opportunities
- Flexible Schedules (if attending school)
- Partnership with GCC, no Waitlist to get into the RN Program!

Shifts:

Monday- Friday

Hours range: 7am-5pm (schedule can be discussed further in interview.)

Purpose of Your Job Position

The primary purpose of your job position is to perform concise clerical duties (such as filing, taking phone calls, making photocopies, scheduling appointments, etc.) for the nursing floor and medical records office as needed, and to transcribe details of telephone orders given by physicians.

Duties and Responsibilities

Administrative Functions

• Maintain department’s supplies and keeps equipment operational.
• Organize, label and file charts and medical records.
• Help transport residents as needed.
• Act as an information resource for patients, families, visitors, physicians, and outside reviewers in person and/or via telephone.
• Complete clerical duties for admissions, discharges, transfers, deaths and passes such as transcribing orders to medication/treatment sheets, ordering medications, dietary changes, therapies etc.
• Complete lab and special examination requisitions and data entry, as it pertains to the medical records department.
• Greet visitors, doctors, and new admissions with warmth and friendliness; helping with any assistance needed.
• Transcribe and verify admission orders and daily doctor’s telephone orders will be verified and transcribed in a timely manner.
• Complete medical records by reviewing and assembling paperwork in proper order into a permanent folder.
• Order labs, ultrasounds etc. required for new admissions.
• Verify proper authorization for release of information. Processes subpoenas and routine request for copies of medical records. Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Operate paging/telephone system as required.
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Receive inquiries and release information in accordance with established policies and procedures.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
• Report suspicious persons/information to supervisor immediately.
• Receive, sort and distribute mail as directed.
• Other related duties and responsibilities that may become necessary or appropriate including filling in for other department personnel (such as marketing, social services etc.)

Job Functions
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Equipment and Supply Functions

• Ensure administrative supplies have been replenished in work areas as necessary.
• Use office supplies in an efficient manner to avoid waste.
• Request repairs for office equipment as necessary.
• Ensure that work/assignment areas are neat, clean and office equipment is covered before leaving such areas on breaks, end of work day, etc.
• Operate computer, copier, office machines, etc., as directed.

Personnel Functions

• Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors.
• Follow work assignments, and/or work schedules in completing and performing your assigned tasks.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Resolve problems in a professional and timely manner by not blaming others, taking responsibility, focusing on solving the problem, enlisting the help of others, anticipate problems before they occur, and communicates solutions to those that need to know.
• Actively contribute to team goals by encouraging and helping each other perform to the best of their capabilities, developing and reaching goals together, and recognizing the contribution of others and promoting positive working relationships.

Resident Rights

• Maintain the confidentiality of all resident care information.
• Ensure that you treat all residents fairly, and with kindness, dignity, and respect.
• Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse.
• Report all allegations of resident abuse and/or misappropriation of resident property.
• Honor the resident’s refusal of treatment request. Report such requests to your supervisor.

Working Conditions

• May be exposed to infections and contagious diseases
• Occasional exposure to unpleasant patient or unit elements
• Contact with patients under wide variety of circumstances
• Subject to varying and unpredictable situations
• Subject to many interruptions
• Occasional pressure due to multiple calls and inquiries

Experience
No experience required.

Specific Requirements

• Must be able to read, write, speak and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must possess the ability and willingness to work harmoniously with other personnel.
• Must have patience, tact, a cheerful disposition and enthusiasm.
• Must be able to communicate clearly with doctors and other medical personnel.
• Must not pose a direct threat to the health and safety of other individuals in the workplace.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Continuing education credits
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Paid sick time
• Referral program
• Tuition reimbursement

Medical Specialty:

• Geriatrics

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person