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Urgent Care Assistant

LH Northeast Urgent Care
PRN
AM/PM Shift
8a-8p

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

The Urgent Care Assistant performs basic patient, visitor, and staff support services in order to enhance the flow and performance of the Urgent Care Department. These services may include stocking supplies both clinical and clerical, transporting patients to and from treatment areas, greeting patients and visitors as well as performing lobby and room checks to keep patients and visitors informed of their progress, and general cleaning in order to maintain a clean, safe, and professionally appearing environment.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent.
Minimum Years of Experience: None.
Substitutable Education & Experience: None.
Required Certifications/Licensure: Must have CPR or obtain CPR within 6 months of employment.
Required Training: Basic knowledge of computers.

Essential Functions

Stocking patient care rooms and clerical areas with required supplies based on set par levels and at the request of staff.
Ordering supplies based on set par levels. Receiving supplies and verifying that orders were delivered correctly.
Maintaining equipment and supplies in the appropriate areas and checking for cleanliness and working condition.
Answers the telephone in all areas and assists callers with obtaining the required information or directing calls to the appropriate staff or department.
Performs cleaning duties in the Urgent Care to ensure a clean, safe, and professionally appearing environment. This includes appropriately cleaning treatment rooms between each patient visit.
Interacts with patients and visitors in a manner that is welcoming and inviting to the Urgent Care. Keeps patients and visitors informed of delays and progress. Demonstrates ability to converse with patients and visitors of all age groups.
Assists Clinical Coordinators, Nurses, and Physicians with transporting patients to and from treatment rooms, lobby, discharge, and to ancillary departments as requested.

Duties & Responsibilities

Assists with Medical Records storage and secures records within the Medical Records area as appropriate.
Assist Guest Services by offering wayfinding for guests and visitors.
Assists clinical staff with transporting specimens to the lab using proper technique.
Answer nurse call lights.
Assists with patient referrals and scheduling tests.
Empties linen bags and trash as needed.
Completes patient rounding by performing lobby checks and room checks as well as assisting Volunteers in their assigned areas.
Performs all other duties as assigned by authorized personnel or as required in an emergency such as a fire or other disaster.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

Day ONE medical, dental and life insurance benefits
Health care and dependent care flexible spending accounts (FSAs)
Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
Employer paid life insurance – equal to 1x salary
Employee may elect supplemental life insurance with low cost premiums up to 3x salary
Adoption assistance
LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
Tuition reimbursement
Student loan forgiveness

Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.

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