User Experience (UX) Designer

Job Description

• Designs intuitive, accessible, and effective user experiences across NSF digital platforms.
• Conducts user research, usability testing, and accessibility evaluations.
• Develops personas, user journeys, wireframes, prototypes, and interaction flows.
• Evaluates existing content and interfaces to identify usability and accessibility improvements.
• Ensures UX designs align with Section 508/WCAG and the U.S. Web Design System.
• Collaborates with developers, designers, writers, and stakeholders to balance usability and feasibility.
• Documents findings and presents recommendations to project teams and leadership.

Education Requirements

• Bachelor’s degree in User Experience Design, Human-Computer Interaction, Psychology, Design, or a related field; or
• Equivalent professional experience.

Experience / Qualifications

• Minimum 6 years of professional UX design experience.
• Demonstrated experience with user research, testing, and accessibility-focused design.
• Proven ability to create wireframes, prototypes, and task flows.
• Experience supporting public-sector or federal digital platforms preferred.