Utility Locator

Nature of Work

Performs clerical/administrative office support activities and provide customer service to the public relative to department programs and services. This is a Full-time regular position, working weekends and some weekdays . Position involves competing demands, performing multiple tasks, working to deadlines, may require frequent work beyond normal business hours. SAFETY SENSITIVE POSITION SUBJECT TO DRUG AND ALCOHOL TESTING ACCORDING TO CITY POLICY .

Duties and Responsibilities

• Answers phones, determines nature of the calls, routes calls, and takes and delivers messages; assists the public by answering inquiries related to department services and programs; solicits and obtains basic information needed in order to determine appropriate action to be taken; explains rules, policies, and procedures; researches files and compiles informational; disperses relevant information, or refers/routes client to the appropriate personnel or department; assists customers with applications, government forms and other technical documents; responds to requests for information within the scope of authority; refers matters requiring policy interpretation to supervisor for resolution.
• Creates, updates and tracks a variety of electronic and paper files, records, reports, rosters, logs and related documents; enters department information and other data into computer system; accesses and locates information for customers, staff, agencies and others; provides a variety of clerical and office assistance duties; prepares correspondence; assembles and distributes memoranda, letters, information packets and other communications; makes and distributes copies; processes mail, correspondence and other items; compiles, updates and maintains statistical information, reports and related documents.
• May schedule appointments and meetings; arranges meetings and conferences; coordinates related reservations; files and maintains departmental records, documentation, and may attend meetings and take minutes.
• Receives and verifies payables and receivables; codes, processes and submits invoices; maintains payroll, budget and accounting information; monitors departmental expenditures as required.
• May process, input, track and maintain work orders and time reporting documentation; conducts month end close out of repair orders as required; receives and accounts for fees, fines, and other monies related to organizational programs or fund accounts; audits and prepares deposits; maybe responsible for maintaining petty cash.
• May generate and open purchase orders, requisitions, pricing agreements and other financial documents; may research availability of supplies and materials and obtain quotes.
• Compiles information and generates special reports; manages database, interprets information, and assures the accuracy of information; enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus.
• Assist in and coordinates special events and meetings; maintain schedule of facilities or sites; files and maintains departmental records, documentation, and may attend meetings and take minutes.
• May dispatch staff employees to resolve customer complaints and extra services utilizing two-way radio. May perform payroll activities such as maintaining/processing records for time worked, overtime, leaves and absences; tracks and maintains employee leave accruals.
• May prepare records and documents for microfilming, scanning and retention; converts scanned documents into electronic document format; enter information database of retained records; maintains logs of records and documents; operates reproductive, micrographics, and imaging equipment to produce copies of records, legal documents and maps for archival storage and retention.
• May serve as records custodian for an organization involving researching records, copying and dispersing information/records.
  
  

Minimum Qualifications

Equivalent to a High school diploma plus one year of clerical, accounting or customer service experience. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy. Demonstrated computer skills in working with word processing, spreadsheet and email software. Valid class D driver’s license is preferred and may be required. Bilingual skills (English/Spanish) are desirable. Additional technical certifications and training may be required for some incumbents in this job class.

Knowledge, Skills, And Abilities

General Knowledge of : Basic office practices and procedures; business arithmetic; appropriate business English, including spelling, grammar and punctuation; techniques for dealing with the public, in person and over the telephone; basic computer applications involving word processing, data entry and/or standard report generation; basic record keeping practices; customer service standards and protocol; City policies and procedures. Skills in : Entering numerical data and department information into a computer system with speed and accuracy; making accurate arithmetic calculations; preparing and writing reports and business correspondence, independently or from brief instructions; meeting critical time deadlines; using initiative and independent judgment within established procedural guidelines; searching and maintaining records and computer files. Ability to : Assess and prioritize multiple tasks, projects and demands; communicate effectively in verbal and written forms; establish and maintain effective working relations with co-workers and representatives from other local, state and Federal agencies; meet critical time deadlines.

As per provisions specified in the individual contract or grant. To view a summary of benefits offered by the City of Las Cruces, Click here

01

Do you have one (1) year of clerical, accounting or customer service experience?

• Yes
• No
  
  

02

Do you have the equivalent of a valid driver's License?

• Yes
• No
  
  

03

Do you have the equivalent of a high school diploma?

• Yes
• No
  
  

04

The City of Las Cruces primarily uses Microsoft Office software products. Which MS software programs are you proficient in? Check all that apply.

• MS Word
• MS Excel
• MS Access
• MS Outlook
• MS Powerpoint
• Required Question