UX Consultant

Key Responsibilities

User Research & Analysis:

• Conduct user research through interviews, surveys, focus groups, and usability testing.
• Translate research findings into actionable insights and user personas.
• Analyze user journeys, pain points, and business processes to identify opportunities for improvement.

Business Analysis:

• Gather and document business requirements through workshops, stakeholder interviews, and process mapping.
• Collaborate with product owners, business stakeholders, and developers to ensure alignment between business goals and user needs.
• Define functional and non-functional requirements, user stories, and acceptance criteria.

UX Design & Strategy:

• Translate requirements and research insights into wireframes, workflows, and prototypes.
• Support the design team in creating user-centered solutions that balance business objectives with user needs.
• Ensure design consistency across platforms while maintaining flexibility for different user segments.

Collaboration & Delivery:

• Work closely with cross-functional teams (product, engineering, design, and business units).
• Present findings, prototypes, and recommendations to stakeholders.
• Advocate for user-centered design within business and product discussions.

Qualifications & Skills

• Bachelor’s degree in Human-Computer Interaction (HCI), Business, Design, or a related field (Master’s is a plus).
• 3–6 years of experience in UX research, business analysis, or a hybrid role.
• Strong knowledge of UX research methodologies and tools (user interviews, A/B testing, surveys, analytics).
• Proficiency in design tools (Figma, Sketch, Adobe XD, InVision, etc.).
• Experience documenting business requirements, user stories, and process flows.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to balance analytical thinking with creative problem-solving.

Job Type: Full-time