UX Designer - Global eCommerce

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

User Experience (UX) Designers are responsible for creating satisfying and compelling experiences for users of a product, often drawing on results from user research and workflow analysis. They also provide product usability, evaluation, and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response, and conversational user interaction.

Costco is looking for an experienced User Experience (UX) Designer to join the Global eCommerce UX team. The UX Designer draws from a broad range of UX generalist skills, including user research, information architecture, interaction design and prototyping to create compelling user experiences in a fast-paced environment. The ideal candidate will be a collaborative and creative problem-solver who communicates effectively while working with a diverse group of stakeholders and executive level leadership.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

Collaborates with solution architects, product owners, business users, and other IT/business stakeholders to design exceptional user experiences for multiple products concurrently.

• Solves complex design problems using the user-centered design (UCD) process to account for user goals, accessibility, business requirements, and development needs.
• Uses a variety of iterative design methods to drive thoughtful design decisions including sketches, process flows, wireframes, and interactive simulations/prototypes.
• Analyzes and evaluates current user interfaces and proposes usability improvements (i.e. expert reviews).
• Conducts competitive analysis research to better understand prevalent interaction designs/solutions.
• Creates interactive simulations/prototypes to help project teams, stakeholders, and users explore and understand proposed business solutions.
• Maintains and enforces UX style guides, UI standards, and interaction design pattern libraries.
• Mentors and aids junior designers in the design process by providing guidance to ensure growth in UX disciplines.

REQUIRED

• Minimum 4 years demonstrated professional experience as a UX designer.
• Online portfolio demonstrating the ability to create great design solutions applying UCD methodologies.
• Experience combining design thinking with OKRs.
• Expert knowledge of current industry design tools, specifically Figma.
• Demonstrated understanding of mobile UI patterns and interactions and experience designing for native mobile applications.
• Experience with design system frameworks.
• Strong understanding of accessible design principles and familiarity with WCAG 2.1 guidelines.
• Experience with front end development technologies (HTML/CSS).
• Demonstrated ability to plan and conduct user research activities such as developing personas, user stories, conducting competitive analysis, expert reviews, user interviews and contextual inquiry, field research, and surveys.
• Experience with planning and executing usability studies and reporting results back to project teams and business stakeholders.
• Creative and pragmatic problem solver with a strong attention to detail.
• Strong presentation and facilitation skills are needed to clearly communicate design decisions and influence business stakeholders.
• Iteratively refine designs based on feedback and collaboration with leadership and peers.
• Strong time management skills and the ability to be self-directed when needed.
• A strategic thinker able to act tactically and solve problems quickly.
• Ability to manage multiple projects at one time.
• Awareness of current and emerging industry trends and best practices.

Recommended

Experience designing cross-channel experiences for mobile and web.

• Experience designing user interfaces in an enterprise Agile environment.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Required Documents

• Cover Letter
• Resume

California applicants, please review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 1 - $80,000 - $110,000

Level 2 - $105,000 - $135,000

Level 3 - $130,000 - $165,000

Level 4 - $155,000 - $195,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.